DescriptionPosition Summary:A MacKenzie-Childs Sales Associate is an individual with a vibrant personality, an efficient nature, and natural warmth. The ideal candidate will provide customers an exceptional customer experience, both in-store and on the phone or via email. A successful Sales Associate will also build customer relationships, as well as ensure product in the store is well-stocked and beautifully maintained.Essential Job Duties and Responsibilities: (Additional duties may be assigned) * Generate new customer connections as well as maintain current customer relationships by creating an enjoyable atmosphere for MacKenzie-Childs customers. Create a positive selling experience that encourages customer shopping. * Create, at all times, a customer experience that upholds MacKenzie-Childs standards * Demonstrate a proactive approach to developing a clientele- both personally and for the team * Answer the phone as well as assist customers with questions via phone, email and in person. * Drive revenue for the store, build UPT and ADT * Keep the shop floor looking lovely (aka: fully stocked and cleaned) * Maintain sales floor and current stock levels by assisting with the restock of merchandise as well as in floor moves when necessary * Participate in MacKenzie-Childs training sessions * Assist in expected opening and closing proceduresSupervisory Responsibilities: * The Sales Associate does not have any supervisory responsibilities.QualificationsEducation and Experience: * High School Diploma or GED required * Equivalent combinations of education and work experience will be consideredSpecial Requirements: * The ability to work a schedule consisting of days, nights, weekends and holidays on a consistent basis.Knowledge, Skills, and Abilities: * A dedication to excellent customer service. * Contribution to an engaging, warm, and dynamic retail team. * Ability to learn key systems. * Ability to build strong customer relationships. * Show a commitment to teamwork and goal attainments. * Ability to clearly and concisely communicate verbally and in writing. * Strong organizational skills including the ability to prioritize and work in a fast-paced environment. * Ability to maintain a high-level of professionalism. * Excellent work-ethic and initiative. * Ability to multi-task and excellent time management skills required. * Must be detail-oriented and well organized.Equipment Used: Computer, printer, scanner, telephone, photocopier and POS system.Computer Software: Outlook, Word and ExcelPhysical and Mental Requirements: * Ability to sit, stand, walk, talk, hear, reach, push, pull, lift, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists. * Exerts up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to move objects. * Plan or direct fairly complex work methods or operations that obtain size, shape, or physical qualities of product.Environmental Conditions: * Work is performed in a typical retail store environment with occasional exposure to falling when climbing a ladder.Salary Range and Benefits: * Competitive pay commensurate with experience * Comprehensive benefits package including medical, dental, and vision coverage. * 401(k) retirement savings plan with company match. * Paid vacation and holidays. * Opportunities for professional development and career advancement.MacKenzie-Childs is committed to creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and welcome applications from all qualified candidates.MacKenzie-Childs is an EEO employer and dedicated to fair hiring practices.