Description Join the Legacy of Excellence at M.S. Rau For more than 114 years, M.S. Rau has been a global leader in fine art, exquisite antiques, and rare jewelry. Recognized internationally for our exceptional inventory and commitment to quality, we offer clients more than remarkable objects - we provide the rarest experiences and stories that transcend generations.
Our gallery is a world-renowned luxury destination, where beauty, history, and impeccable service converge. With a team of passionate experts and a discerning global clientele, we operate at the highest level of the luxury marketplace. Every piece we curate tells a story - and so does every person who helps bring those stories to life.
At M.S. Rau, our people are our greatest advantage. They are artisans of trust, architects of relationships, and stewards of excellence. We are committed to fostering a workplace that honors:
- Relentless pursuit of excellence
- Integrity in everything we do
- Accountability to self, team, and client
- Continuous learning and innovation
- Respect for history, with a clear vision for the future
We believe luxury is not just what we sell, it’s how we serve.
Now Hiring: Sales Intelligence Specialist Behind every successful luxury sale is meaningful intelligence. As our Sales Intelligence Specialist, you'll transform data into opportunity by uncovering insights that help our Sales Consultants build stronger client relationships and close extraordinary transactions.
This is far more than a CRM or research position. You'll combine wealth intelligence, market research, clienteling strategies, and consumer behavior analysis to identify buying signals, uncover emerging opportunities, and deliver customized prospect intelligence that directly supports one of the country's premier luxury sales organizations.Working with Salesforce, Windfall, and other research tools, you'll help identify qualified prospects, enrich client profiles, monitor engagement activity, and provide real-time intelligence that allows our Sales Consultants to engage clients with precision and confidence.
If you enjoy connecting dots, uncovering hidden opportunities, and turning information into strategy, this is a unique opportunity to make a measurable impact on sales success while working with one of the world's most respected luxury brands.
Your Role Will Include
- Analyze Salesforce and other data sources to identify high-value prospects, referral opportunities, inactive clients, and emerging sales opportunities.
- Research and enrich client profiles with wealth intelligence, luxury purchasing behavior, interests, and significant life events.
- Monitor public records, auction activity, and wealth intelligence platforms to identify meaningful buying signals.
- Develop customized prospect lists and strategic outreach recommendations tailored to individual Sales Consultants.
- Conduct real-time research supporting inbound inquiries and active sales opportunities.
- Deliver qualified leads and actionable client intelligence that accelerates movement through the sales pipeline.
- Partner with Sales and Marketing on targeted campaigns and clienteling initiatives.
- Maintain CRM accuracy while recommending improvements to lead management and data quality.
- Welcome and qualify gallery visitors before connecting prospective buyers with the appropriate Sales Consultant.
- Deliver an exceptional luxury client experience through professionalism, hospitality, and attention to detail.
Requirements
What We're Looking For Required Qualifications
- Bachelor's degree in Business, Marketing, Communications, Hospitality, Luxury Brand Management, or a related field preferred
- Two or more years of experience supporting sales, client development, CRM management, relationship management, luxury retail, or hospitality
- Experience using Salesforce or a comparable CRM platform
- Exceptional analytical, research, and organizational skills
- Excellent written and verbal communication abilities
- High emotional intelligence with outstanding interpersonal skills
- Ability to manage confidential information with professionalism and discretion
Preferred Qualifications
- Experience working with high-net-worth individuals or luxury clientele
- Experience with Windfall or other wealth intelligence platforms
- Knowledge of clienteling strategies and data enrichment tools
- Experience interpreting customer behavior and engagement analytics
- Passion for luxury brands, relationship building, and exceptional customer experiences
Why M.S. Rau? At M.S. Rau, every client interaction matters. As our Sales Intelligence Specialist, your work will directly influence how our sales team identifies opportunities, builds relationships, and delivers an unmatched luxury experience. You'll collaborate with talented sales professionals while using cutting-edge technology and research tools to help shape the future of one of the world's premier luxury galleries. Every insight you uncover has the potential to create lasting client relationships and remarkable sales.
Compensation & Work Schedule
- Compensation consists of a highly competitive salary commensurate with experience, with eligibility for quarterly and annual bonus opportunities.
- This is a full-time exempt position. Typical hours are Monday through Friday, 8:30 a.m. to 5:15 p.m. Occasional evening work may be required to support client events or business needs.
Benefits
M.S. Rau offers a comprehensive and flexible benefits package that fits you and your family's needs. Benefits are focused on the health and wellness, financial well-being, and work-life balance of our employees. We offer:
- Paid Time Off and Holidays
- Medical, Dental and Vision
- Life Insurance
- Short- and Long-Term Disability
- Critical Illness, Accident and Hospital Indemnity Insurance
- Flexible and Commuter Spending Accounts
- Lifestyle Spending Account
- Employee Assistance Program
- Wellness Program
- Special Employee Pricing on Mobile Lines
- Access to Discounted Travel Services
- 401(k) with Company Match
- On-site Gym
Other Duties The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. The omission of specific statements or duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Management reserves the right to add, modify, change, or rescind work assignments and to make reasonable accommodations so qualified employees can perform the essential functions of the position.
EEO Statement M.S. Rau provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, age (40 or older), national origin, marital status, handicap or disability (including pregnancy), perception or history of handicap or disability, ancestry, protected veteran status, sexual orientation, gender identity or expression, genetics, or any other characteristic protected by federal, state, or local laws. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. EEO is the Law links in English and Spanish.