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Added 5 hours ago
HR Generalist
LYDIA HOME ASSOCIATION
United States
Added 17 days ago
Treatment Foster Care Crisis Intervention Counselor
LYDIA HOME ASSOCIATION
Evanston, IL
Must have a high school diploma or GED certificate · Must have a valid driver’s license and auto insurance in order to transport clients
Added 18 days ago
Unit Supervisor
LYDIA HOME ASSOCIATION
United States
Added 23 days ago
Maintenance Staff
LYDIA HOME ASSOCIATION
Evanston, IL
Added 1 month ago
LH
Clinical Operations Assistant (Part-Time)
LYDIA HOME ASSOCIATION
Remote, United States
- $23 to $25 USD / hour
- Part-time
Added 1 month ago
LH
Part-time Mental Health Professional
LYDIA HOME ASSOCIATION
Evanston, IL
- $20.4 to $22 USD / hour
- Part-time
Added 1 month ago
LH
Part-time Mental Health Professional
LYDIA HOME ASSOCIATION
Chicago, IL
- $20.4 to $22 USD / hour
- Part-time
Added 1 month ago
LH
Mental Health Professional
LYDIA HOME ASSOCIATION
Chicago, IL
- $20.4 to $22 USD / hour
Added 1 month ago
LH
Mental Health Professional
LYDIA HOME ASSOCIATION
Evanston, IL
- $20.4 to $22 USD / hour
Added 1 month ago
Foster Care Case Manager Cook County
LYDIA HOME ASSOCIATION
Chicago, IL
Applicant must have Bachelor’s Degree in Social Work or related field · Must have strong organizational skills and good oral and written communication skills
Added 1 month ago
LH
Residential Therapist
LYDIA HOME ASSOCIATION
Chicago, IL
- $55,000 USD / year
Must possess skills to work effectively with children and their families
Added 1 month ago
Social Services Administrative Assistant
LYDIA HOME ASSOCIATION
United States
Must possess skills to work effectively with children and their families
Added 1 month ago
LH
Special Education Teacher
LYDIA HOME ASSOCIATION
Evanston, IL
- $65,000 to $70,000 USD / year
Added 1 month ago
LH
Part-time Residential Therapist
LYDIA HOME ASSOCIATION
Evanston, IL
- Part-time
Must have previous direct clinical experience working with children and adolescents · Must have demonstrated experience managing and responding to behavioral health crises

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LYDIA HOME ASSOCIATION

Social Services Administrative Assistant

United States

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Job details

Posting language: English
Posted: Oct 13, 2026

Original job description

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Job Type

Full-time

Description

A High School Diploma or Equivalent.
Experience in child welfare and with administrative functions is preferred.
Must possess skills to work effectively with children and their families.
Demonstrates effective written and oral communication skills
Able to demonstrate sound professional judgment and problem-solving ability
Demonstrates proficiency using current technology and is self-sufficient in managing daily administrative work and email communications
Effectively prioritizes tasks, manages multiple projects, meets deadlines, and makes quality decisions in a fast-paced work environment.
Must be attentive to detail, resourceful, self-motivated, and have initiative with responsibilities and assignments.
Works effectively with interdisciplinary treatment team members internal/external to the organization
If requested, must have a valid driver’s license and auto insurance when the position requires an employee to operate a motor vehicle in connection with executing the position responsibilities, which include driving to and/or from any agency function
Demonstrates sensitivity and respect of diverse individuals and communities served by, working in partnership with, or employed by Lydia Home
Must be able and willing to support the mission of Lydia Home Association (LHA)

Requirements

Responsibilities

Assist the residential intake process by monitoring the completion of consents, client rights/responsibilities forms, and the 906 form, setting up the SDS profile in addition to the Residential/DCFS and Medicaid files, and monitoring the receipt of materials for intake (i.e., social history, placement history, medical cards). Conduct admission and enter any additional information for the resident into the SDS system. Assist with the referral/admission process in the absence of the Residential Program Director.
Upon receipt of information regarding approved/unapproved contacts for the child, input such information in SDS (i.e., family members, supports, DCFS/POS Caseworker, GAL/CASA Workers, etc). Update and disseminate the residential roster at least monthly, but also upon admission/discharge of a youth, or upon receiving updated case information (i.e., change in DCFS/POS Caseworker, Therapist, etc).
Send and track documents requiring signature from the legal guardian [i.e., DCFS] to the DCFS Consent line or DCFS Authorized Agent [e.g., DCFS Case Supervisor]
Check social services mailbox and provide the mail to the appropriate parties. Take interoffice and outgoing mail from social services to the front office.
File client records, physical and digital, and conduct file reviews to ensure necessary documentation is in the files. Work in collaboration with the Residential Program Director to secure the missing documentation. Maintain client confidentiality and HIPAA standards.
Complete Level One Case Reviews and coordinate Level Two Case Reviews with the Residential Program Director.
Be familiar with governing standards and assist in maintaining compliance with their requirements (e.g., tracking/creating supervision forms) in addition to helping with audit preparation (i.e., DCFS Licensing, Medicaid, COA).
Ensure documentation is scanned into the electronic filing system and a hard copy filed accordingly.
Incident Reports: Copy Incident Reports for necessary staff. Assist with ensuring all elements of the incident report are complete and supplemental forms/documents are included with the incident report [e.g., restriction of client rights; SASS report]. Compose incident report narratives, submit significant events into SACWIS, and complete 906s.
Create Training Certificates including: The name of the training, the name and credentials of the trainer, the name of the participant, and the time/date of the training. Log trainings into the training spreadsheet. Collect training evaluations for filing.
Log discharges. Close out children’s files 6 months after discharge. Coordinate pick up with the offsite record storage company.
Telephone and in-person reception duties, directing people to necessary personnel and resources.
Responsible for distribution of petty cash funds.
Directly schedule or coordinate the scheduling for the residents' visits and appointments. This includes, but is not limited to: Family visits, preplacement visits/interviews, medical/dental/vision appointments, hospital pick-up, court appointments, offsite therapy. Provide on call support as it pertains to visitation and scheduling needs.
Schedule assigned staff to supervise visits or accompany/transport children to visits and appointments. Notify the case aide of any changes to his/her schedule in a timely manner. At times, provide coverage for visits.
Schedule mentor visits and assist with their maintaining of appropriate, positive relationships with the clients.
Consult with treatment team members (i.e., Lydia Home team members; DCFS/POS workers) to obtain case information pertaining to family dynamics and supervision needs. Ensure staff supervising the visits are aware of information provided.
Stay informed about the clients’ needs and presenting issues by reading the case files, talking with members of the treatment team, and processing matters with Supervisor.
Have appointment calendar completed at least one month in advance for routine or prearranged visits. Ensure residential staff members have access to visitation calendar in written form. Communicate changes to calendar in a timely manner to treatment team (i.e., unit supervisor, unit staff, therapist, nurse, case manager).
Maintain visitation and contact tracking log. Ensure that all visits are properly documented in a timely manner.
Provide a copy of the visitation records to the DCFS/POS caseworkers, Therapist, and Case Manager. File visitation records in the client’s permanent file.
Develop a healthy rapport with clients and their families. Relationships should be characterized by pro-social interactional qualities including but not limited to healthy professional boundaries, active engagement, cultural sensitivity, nurturance, respect, appropriate limit-setting, teaching opportunities, and having a strengths-based focus.
Disperse payroll checks to supervisors or designees.
Participate in personal and professional growth through attendance at trainings and staff development activities.
Participate in supervision on an informal and formal basis (i.e., scheduled). Supervision is provided in individual and group format.
Participate in quality assurance/quality improvement activities. Track trends in areas including, but not limited to: Client functioning and behavior patterns, family engagement, unit specific behavior trends.
As assigned, participate in reviews/audits consistent with licensing, accreditation, and best practice standards.
Schedules, changes to work schedule, and time off requests are approved by the Residential Program Director.
Be familiar with and follow agency and residential policies and procedures, ethical guidelines for designated discipline, and the governing agencies policies and procedures (DCFS; COA; Family First) in addition to applicable laws and regulation. Implement agency, state, accreditation, and funding standards, regulations, policies and procedures. Comply with mandated reporting guidelines. Maintain client confidentiality and HIPAA standards. Confidential information handled includes all client information viewed and discussed [including but not limited to client files, Medicaid documentation, and the delivery of services to clients] in addition to program operations and the advancement of Lydia Home’s mission and programs. No client information [e.g., photographs, etc.] should ever be posted on the internet or social media platforms.
Perform other duties as assigned.

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More about this job

Skills

Communication skills
Problem solving
Be attentive
Valid driver's licence
Documentation
Collaboration
Confidentiality
Regulatory compliance
SASS
Scheduling
Teaching
Payroll
Quality assurance
Reporting

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