Description The case manager provides face-to-face services with program participants to address compliance with court ordered bail conditions, compliance with reporting, and to provide drug screening services. This position also assists the Division Supervisor with program-related activities, assists as a liaison to the Courts, and cooperates closely with Pretrial Officers. Case manager may be responsible for community referrals (e.g. housing, prenatal care, victim services, legal assistance, childcare, basic needs, etc.) and assist with community support to encourage program participants’ court appearance. Employees in this class will work closely with the public, Pretrial Services, and the Courts. All work performed will be done on a schedule set by the Division Supervisor, with the potential for nonconventional hours (nights and weekends).
Essential Duties and Responsibilities
- Caseload maintenance/defendant management for those under pretrial/bail supervision.
- Coordinates the intake and data entry into the records management system of all pretrial supervision referrals from both District Court and the Court of Common Pleas.
- Coordinates referrals to appropriate agencies and service providers based on court-ordered bail conditions and defendants’ individual needs.
- Conduct interviews with defendants for compliance with reporting.
- Conduct interviews with inmates to gather information for bail reports that are submitted to the Courts.
- Conducts urinalysis and breath alcohol testing in compliance with observation and chain of custody protocols and document outcomes.
- Communicates with treatment providers to obtain updates regarding status and progress of defendants enrolled in various programs.
- Performs other duties as directed.
Required Knowledge, Skills and Abilities
- Proficient knowledge of Microsoft Office applications.
- Ability to work with detailed information including case planning.
- Ability to organize data and compile reports.
- Ability to communicate clearly and concisely, both orally and in writing. Good verbal communication skills, comfort with interviewing, and comfort with public speaking.
- Ability to establish and maintain effective working relationships with individuals, other agencies, institutions, and the public.
- Ability to deal with individuals who may be uncooperative or evasive with answers.
- Abilit to obtain and maintain a working knowledge of various records management systems, including but not limited to AP, OMS, and CPCMS.
Minimum Qualifications
- A bachelors degree from an accredited college or university, preferably within sociology, psychology, criminal justice, or additional human services field of study.
- One year of experience in case management or other social work is desired but not mandatory
Benefits
I. Medical Insurance The coverage begins for the employee the on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plan varies by the coverage selection and the number of dependents; and may be subject to collective bargaining agreement. The employee may also elect to opt out of the County's medical insurance if proof of coverage is provided. Under this arrangement, the employee is provided with an annual opt out payment.
II. Vision and Prescription The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. Contributions may vary, subject to collective bargaining agreement.
III. Dental Coverage The coverage begins for the employee on the first of the month following the first full 30 days of full-time employment for employees and their eligible dependents. Contributions may vary, subject to collective bargaining agreement.
IV. Life Insurance A $50,000 life insurance policy is afforded to full-time employees, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement.
V. Retirement All full-time employees and part-time employees working more than 1,000 hours per year qualify for Luzerne County retirement benefits, in which employees must contribute 5% of their earnings, and may choose to add to an additional voluntary contribution, not to exceed an additional 10%.