Position Summary
Lucky Scent | Scent Bar is seeking a Sales Associate to support retail operations and deliver a high-quality, customer-focused in-store experience. This position is responsible for assisting customers, maintaining product knowledge, supporting inventory and store operations, and contributing to overall sales performance.
The ideal candidate will demonstrate strong interpersonal skills, professionalism, and the ability to work in a fast-paced retail environment.
Essential Duties and Responsibilities
The essential functions include, but are not limited to, the following:
Customer Service & Sales
- Greet and assist customers in a professional and courteous manner.
- Provide product information and recommendations based on customer needs.
- Promote and sell merchandise to meet or exceed sales goals.
- Process transactions accurately using point-of-sale systems (cash, credit cards, and mobile payments).
- Respond to customer inquiries in person and via telephone.
Store Operations
- Perform opening and closing procedures in accordance with company standards.
- Maintain store cleanliness, organization, and visual merchandising standards.
- Restock merchandise and ensure product displays are properly maintained.
- Monitor inventory levels and communicate stock needs to management.
- Prepare daily sales reports and communicate relevant business updates.
Inventory & Administrative Support
- Receive, unpack, and process incoming shipments and stock transfers.
- Maintain accurate inventory records.
- Retrieve merchandise from basement storage/warehouse areas as needed.
- Assist with store events, including influencer visits and press appointments.
- Support general store maintenance and operational needs.
Work Schedule and Work Location Requirements
- Must be available to work a flexible schedule, including weekends and holidays, based on business needs.
- This position requires regular, on-site work at the Company’s Hollywood and DTLA retail location.
- Applicants must be authorized to work in the United States and able to work in Los Angeles.
Physical Requirements
- Ability to stand and walk for extended periods, up to 8 hours per shift.
- Ability to lift, carry, and move up to 20 pounds.
- Ability to climb stairs and access basement storage areas.
- Ability to perform repetitive tasks such as stocking, organizing, and handling merchandise.
Qualifications
- Prior retail or customer service experience preferred.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Interest in fragrance, beauty, or luxury retail products preferred.
Additional Information
- This job description is intended to describe the general nature and level of work performed and is not an exhaustive list of all duties, responsibilities, or qualifications.
- Duties and responsibilities may be modified at any time with or without notice.
- Employees may be required to perform other duties as assigned.
- Employment with Lucky Scent | Scent Bar is at-will, meaning either the employee or the Company may terminate employment at any time, with or without cause or notice, in accordance with applicable law.
Equal Employment Opportunity Statement
Lucky Scent | Scent Bar is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, creed, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, marital status, familial status, domestic violence victim status, predisposing genetic characteristics, military status, or any other characteristic protected by applicable federal, New York State, or local law.
