Job Description POSITION SUMMARY A System Specialist will provide world class leadership for high-profile orders and high-end service support with installations, startups, commissioning and testing, scheduled and emergency services on Precision Cooling Products. The SS is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The SS is also required to maintain continuous communication with CRC, Area/District Offices, and direct manager. RESPONSIBILITIES ROLE Relies on extensive experience and judgment to plan and accomplish work related goals Perform a extensive amount of extremely difficult and challenging work related tasks Requires no direct supervision while leading and directing others Support start-up and commissioning activities for assigned projects Ensure sufficient man-power on site each day to perform start-up and site testing work Assist during start-up and commissioning as necessary, depending upon man-power availability and site location Minimum 10 years relevant industry/commercial experience and leadership experience Six years military experience in a related field plus 5 years Liebert product experience Required education Must have High School Diploma or a accredited GED 1-2 year HVAC Diploma or Technical School Degree EPA 608 refrigerant license - Level 2 or Universal Interpersonal Skills Professional Leader Reliable Team Player Must be very proficient with electrical / electronic test equipment and fundamentals Must be very proficient in reading and interpreting electrical line diagrams and blueprints Technical skills Ability to make in depth site evaluation skills to include: environmental temperature, and general operating conditions Independently perform fix/repair techniques based on knowledge Ability to perform proper brazing techniques Capable of completing tasks and return unit to full operating conditions In depth knowledge on Liebert Products and the ability to lead Capable to train and supply instructions to other CEs Ability to summarize and report all work related tasks performed Project Management skills & experience a plus Strong skill sets: Ability to schedule and coordinate work schedules for other associates and subcontractors Ability to provide technical support via telephone or in person to other associates or vendors Ability to instruct on the job training to other associates Ability to delegate work activities to associates in a work group based upon skill level Outstanding communication skills Customer service skil ls Troubleshooting skills Safety procedures Superior organizational and planning skills Computer skills Mechanical aptitude Strong communication skills Ability to communicate with all levels within the customer organization Strong verbal communication Excellent written skills Able to manage stressful situations Excellent time management ability, capable of working without direct supervision. PHYSICAL & ENVIRONMENTAL DEMANDS While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Frequent driving (car, van, truck). Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. Extreme cold (below 32*) Extreme heat (above 100*) Noise Level (Medium / High need to shout to be heard) Working around moving machinery (fork-lifts, tractors) Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.) Work outdoors (no effective protection from weather) WORKING CONDITIONS: Travel is required Flexible schedules (weekends, evenings, and holidays) Valid driver's license Hour/Day on-call availability through a national paging system Valid U.S. passport required Deployable in the event of emergencies Must be at least 18 years old The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES Customer Focus Operational Excellence High-Performance Culture Innovation Financial Strength OUR BEHAVIORS Own It Act With Urgency Foster a Customer-First Mindset Think Big and Execute Lead by Example Drive Continuous Improvement Learn and Seek Out Development At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com{target="_blank" rel="noopener"}. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers{target="_blank" rel="noopener"} Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. About the Team Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need spo