The Role: The Curator of the Guest Experience Are you a hospitality professional who is driven, organized, and passionate about the craft of service? At Lib’s Grill, our servers are more than just staff - they are the face of our "Good People, serving Good Food" mantra. We are looking for high-performers to join our founding team at our newest location to provide exemplary, seamless service in a high-volume steakhouse and raw bar environment. Our Culture: Growth, Giving, and Radical Candor We are a growing brand that values Extreme Ownership. We operate with Radical Candor: we care personally about your success and challenge you directly to be your best. Joining a new location means you must "Buy In" to our systems, including weekly quizzes and pre-shift check-ins, to ensure we are always in the Pursuit of Perfection.
What You’ll Do (Key Responsibilities):
- Execute the Lib’s Grill Steps of Service: Master our specific technical service steps to ensure a flawless guest journey from greet to payment.
- Master the Menu: Maintain a complete understanding of our food, craft cocktail, and BWL (Beer/Wine/Liquor) menus.
- Mise en Place: Take pride in your section, ensuring proper table setting and the removal of unnecessary items to maintain an inviting environment.
- Section Ownership: Manage your own timing, pacing, and shift bank with 100% accountability.
- The "Next Shift" Mentality: Complete all sidework - including detailing and sweeping - to set the next team up for success.
Why You’ll Love Lib’s Grill:
- Instant Pay: Access your tips immediately after your shift via the Branch Card.
- Educational Outings: We believe in growth; join us for team outings that expand your product and industry knowledge.
- Career Development: We use Individual Development Plans (IDPs) to provide leadership opportunities and help you reach your professional goals.
- Dining Benefits: Enjoy a 25% Employee Discount for you and your guests.
- Retirement Security: Automatic enrollment in MarylandSaves.
Requirements:
- Availability: MUST have open weekend availability. Weeknight availability is highly preferred.
- Experience: Previous customer service experience is preferred; a "Willingness" to learn is mandatory.
- Age: Must be at least 18 years of age.
- Equipment: Must possess a wine key, lighter, and a $20 shift bank.
- Physicality: Ability to work on your feet for several hours and lift up to 55 lbs.
- Reliability: You should have reliable transportation or means of attending your scheduled shifts.
"We are Building a Sustainable Restaurant by Putting People First! Create an environment that attracts and retains great people. A company that is involved in its community; that rewards team members creativity by sharing in the successes of the business. Making a tarnished industry wholesome again. Building guests from customers and associates from staff. To be good people serving good food to other good people."