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Legacy Healing Center is seeking an Admissions Coordinator who will be responsible for working directly with prospective patients and families on inquiry/intake calls, and coordinates patient screenings and admissions. He/she provides pertinent information to utilization reviewers.
- Answers inquiry calls efficiently and courteously
- Answers any questions callers may have that are of a non-clinical nature; appropriately transfers calls if clinical issues arise
- Completes inquiry call forms
- Coordinates and schedules prospective patient screenings
- Coordinates and processes all admissions to the facility
- Responsible for obtaining demographic and financial information during inquiry calls
- Forwards financial coverage information to billing unit, verifying insurance information as necessary • Maintains the Inquiry Call Disposition Log and follows up accordingly
- Responsible for mailing program literature when requested
- Ensures the clinical and financial screening criteria have been met prior to admission
- Able to recognize and assist in crisis situations and provide interventions based on training and experience
- Provides community awareness education and in services on behalf of facility as assigned
- Minimum of 1 years experience in mental health/behavioral health field is preferred
- Exceptional customer service skills
Our company is Joint Commission accredited and fully licensed by the State of Florida. Our competitive compensation and excellent benefits package for full time employees includes: Health • Vision and Dental Insurance • Supplemental Insurance • 401(k) Plan • Paid Time Off (PTO) Plan The We are an Equal Opportunity Employer and maintains a Drug Free Workplace. Job Type: Full-time