Overview
The role of the Sales Manager (SM) is to support the General Manager as they develop and train sales representatives. The SM is a full-time salary position that is responsible for Daily training, ride alongs, role play, meetings and sales development.
Responsibilities
- Take ownership of sales activities within the assigned territory.
- Planning and executing branch sales meetings.
- Observe new sales representatives and others performing below standard, on sales appointments. This will include completing assessments and developing and following up on a development plan.
- Take new sales representatives on sales appointments for them to observe.
- Support new sales representatives during training and throughout the critical first 30 days by facilitating roleplay and practice as well as coaching and mentoring.
- Develop new sales representatives to above company standards.
- Be available to the sales teams for questions and advice.
- Ensure that each sales representative has a development plan that is updated monthly and actively worked on.
- Take TO calls when available and needed by the GM.
- Assign leads as needed by the GM.
- Take an active role in building a culture of improvement, ownership, ethics and excellence with monthly 1<>1s and individual training.
- Become familiar with the role of the GM to be able to cover the GM if needed, and for the possibility of future promotion into a GM position within the company.
EXPECTED ACTIVITIES
- Field rides with all new sales representatives observing as much as necessary and as directed by the GM.
- Observe a new sales representative or one operating below standard at least 4 times per week. Complete an assessment and develop a plan for improvement and the subsequent follow up.
- Plan and conduct 3 in-office sales training along with additional Branch level meetings for underperforming reps.
- Conduct in-office training other than the regularly scheduled meetings at least 2 per week for 2 hours on topics and with audiences needing more attention and directed by reports from the RSM.
- Taking TO calls
- Weekly review of the development plans of each sales representative to ensure progress on the plan.
BENCHMARKS
- The role of the SM is designed to scale growth in sales offices where the GM is performing at an acceptable proficiency but does not have capacity to facilitate the continued growth of the office.
- In addition to supporting growth in the office, improvements in the performance of the office should also be expected.
- Increase the retention rate of new sales representatives performing at company standards.
- Discretionary Discounting is to be managed by the General Manager and the Regional Director to ensure net profit is protected.
- Reduction and management of leakage in accordance with company standards
- Reduction of Job Rollovers from incomplete or incorrect Sales paperwork.
- Monitor and ensure MPWL is being managed daily.
Qualifications
- 1 year of exceptional sales performance with LeafGuard.
- Exceptional knowledge of the LeafGuard sales system.
- Willingness to work with the GM to develop a strong sales team.
- The ability to plan and deliver a productive sales meeting.
- Organization skills to manage multiple priorities in addition to personal sales production.
- Strong interpersonal and leadership skills.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans’ status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
