Do you love digging into the details and finding the answer no one else could? Are you the person who reads the fine print, tracks down the source, and turns complicated information into something clear and usable? LCS is seeking a Metered Utilities Rate Analyst to join our growing Metered Utilities team. In this new role, you will research and interpret the utility regulations, rates, tariffs, and contracts that drive accurate resident utility billing for property management companies across the country. You will track down the rules, flag changes before they become problems, and give our Metered Utilities Specialists the clear, reliable information they need to set up and update customer billing. This is an excellent opportunity for a strong researcher, such as someone with a paralegal, legal research, or analyst background, to apply those skills in a collaborative technology environment. What You'll Do
- Research and interpret state and local regulations that affect resident utility billing, such as submetering and utility allocation rules, fee limits, and required disclosures, and flag potential compliance concerns.
- Research and interpret utility rate schedules, tariffs, and fee structures for electric, water/sewer, gas, and trash providers across client service areas.
- Monitor utility providers and state public utility commissions for rate, tariff, and regulatory changes, and alert the team when a change affects client properties.
- Document rate and regulatory findings in clear summaries that Metered Utilities Specialists use to build and update rate structures.
- Review and summarize utility provider and vendor contracts and service agreements, including rates, terms, renewal dates, and billing requirements.
- Review utility bills against current rates and tariffs to spot discrepancies and potential savings, and share findings with the team.
- Maintain an organized, up-to-date library of rates, tariffs, contracts, and regulatory requirements.
- Serve as the team's research resource for complex rate, billing, and regulatory questions.
- Prepare clear rate comparisons, reports, and summaries for the Metered Utilities team and leadership.
- Recommend process improvements and help create internal documentation.
What We're Looking For
- Strong research skills and experience finding, reading, and interpreting detailed documents such as regulations, tariffs, contracts, or legal and financial records.
- Experience as a paralegal, legal assistant, research analyst, compliance analyst, or in a similar research-focused role.
- Excellent attention to detail and the ability to keep accurate, well-organized records.
- Ability to explain complex information clearly and simply, both in writing and in conversation.
- Proficiency with Microsoft Excel, including formulas, lookups, and working with large sets of data.
- Strong organizational skills and the ability to manage many deadlines and changes at once.
- Ability to work both independently and collaboratively in a team environment.
Nice to Have
- Experience with utility billing, utility rates, submetering, or energy.
- Familiarity with public utility commission filings or regulatory research.
- Experience in property management or real estate.
- Experience with Rent Manager or other property management software.
- Experience reviewing or summarizing contracts.
Benefits
- Health, dental, and vision insurance
- 401(k) with employer match
- Annual company bonus
- 10 paid company holidays
- Paid time off
- Life insurance
- Paid medical leave/disability insurance
- Paid parental leave
- Contemporary office building and wooded campus with nature trail
- On-site fitness center
- Recognized as one of Cincinnati's "Top Places to Work"
- Hybrid work schedule available
About LCS London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun - from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available. Candidates must live in the Greater Cincinnati area or be willing to relocate. LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. #L9C1S40