Experience Required
Previous experience handling phone calls and entering information accurately into computer systems
Expected Start Date
11/09/2026
Compensation
$21.00 / hourly
Hours Per Week
40
Number Of Positions
2
Job Description
Office Assistant / Dispatch
A local HVAC provider delivering trusted heating and cooling services to homes and businesses throughout the Flathead Valley is seeking an Office Assistant / Dispatcher. With a reputation for prompt service and skilled craftsmanship, the team specializes in installation, repair, and maintenance of a wide range of systems. They emphasize reliability, energy efficiency, and customer care, while fostering a hands-on, collaborative workplace where employees take pride in their work and the communities they serve.
This position keeps daily service operations organized and running smoothly by coordinating scheduling, dispatch, customer communication, and field support. The ideal candidate is organized, dependable, detail-oriented, and comfortable managing multiple priorities in a fast-paced, customer-focused environment.
Why You Want This Position:
Starting Wage: $21/hour, depending on experience
Schedule: Monday through Friday, 7:30 a.m. to 4:30 p.m.
Benefits for eligible employees:
Medical Insurance
401k Plan with a company match
PTO and paid holidays
Essential Functions and Duties:
Prepare for the day by ensuring systems, schedules, and resources are ready for an efficient start
Monitor daily DSR procedures, manage the call board and call pyramid, and assist with dispatching as needed
Communicate with customers regarding appointment timing, technician delays, and service updates to ensure clear expectations
Research customer needs, coordinate field support and runners, and assist Service Managers and Technicians with daily requests
Monitor warranties and callbacks, promptly communicating issues to department managers for resolution
Provide general administrative support, including data entry, filing, accounts payable, spreadsheets, after-hours phone coverage, and assisting department teams with daily tasks
Qualifications:
Previous experience handling phone calls and entering information accurately into computer systems
Strong organizational and multitasking skills with the ability to prioritize competing demands
Dispatching or scheduling software experience preferred
Calm, professional, and customer-focused communication style
Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
Reliable, proactive team player with strong problem-solving skills and the ability to collaborate with field and office staff
If you are interested in this opportunity, call or text 406-298-2613 to reach Laine with LC Staffing Office
42291
Is this a registered apprenticeship?
False
Place of Work
On-site
Requisition ID
42291
Job Type
Full Time