Payroll Administrator Under the direction of the Payroll Lead, the Payroll Administrator provides day-to-day payroll and timekeeping support to LAUNCH contract employees, with a primary focus on assisting employees with ADP Time and Attendance. This entry-level position serves as a resource for timecard questions, time entry issues, and general payroll-related inquiries while helping ensure employee time s submitted accurately and on schedule.
ESSENTIAL DUTIES & RESPONSIBILITIES
· Serve as a primary point of contact for contract employees needing assistance with ADP Time & Attendance · Assist employees with questions related to entering, reviewing, correcting, and submitting timecards · Troubleshoot basic timekeeping issues and escalate more complex system or payroll concerns as appropriate · Monitor timecard submissions and follow up with employees regarding missing, incomplete, or inaccurate time entries · Assist with identifying and resolving timecard discrepancies prior to payroll processing deadlines · Respond to employee payroll and timekeeping questions in a timely, professional, and customer-focused manner · Provide guidance to new contract employees on timekeeping expectations and processes · Maintain accurate payroll and timekeeping records and documentation · Assist the payroll team with data entry, reporting, audits, and other administrative tasks as needed · Support payroll deadlines by helping ensure required timekeeping information is received and complete · Protect confidential employee and payroll information · Perform other payroll and administrative duties as assigned
KNOWLEDGE, SKILLS & ABILITIES
· Highly organized individual who works well in a fast-paced environment · Excellent communication skills · Ability to multitask and prioritize projects · Ability to work independently with limited guidance and as part of a team · Customer-service oriented · Computer savvy and comfortable learning new technologies with ease · Ability to proactively anticipate the needs of others and the business
· Physical Requirements:
o Prolonged periods of sitting at a desk
MINIMUM EDUCATION / EXPERIENCE / QUALIFICATIONS
· Strong attention to detail and accuracy · High School Degree required; Associates Degree preferred · Strong customer service and problem-solving skills · Ability to manage multiple requests and prioritize work around payroll deadlines · Ability to handle confidential and sensitive information appropriately · Familiarity with ADP Workforce Now preferred
KEY RELATIONSHIPS
· Internal staff members · LAUNCH Clients · Contract employees