Job Title: Residential Manager
DEPARTMENT: Residential Program SUPERVISOR: Residential Director STATUS: Non-Exempt Rate of Pay: $19.50/hr.
SUMMARY: The Residential Manager is responsible for the day to day operation and supervision of assigned residential facilities and /or host homes, to include hiring, firing, and training of adequate staff to assure that programs are operated in compliance with CDPHE, DHS, HCPF and other regulatory agencies. This position is also responsible for the development of individual service and support plans designed to assist the individual in maintaining and acquiring new skills and capabilities. The residential program is designed to help residents maintain and insure community presence and participation. The Residential Manager will provide for the general welfare of individuals in service. This position is also responsible for maintaining program files and assisting in achieving program goals as needed to maintain program accreditation. The Residential Manager works with the supervisor and staff to ensure that the upkeep of the facility and property are properly maintained by assigned staff and ensure that required paperwork, procedures, deadlines, etc. are adhered to.
· ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
· Serves as a resident advocate. · Ensures adequate staff coverage. · Assists in staff recruitment and hiring. · Pass the Medication Administration test with no more than two attempts and administer medication to clients according to physician orders and using appropriate administration techniques as outlined in the Medication Administration course. · Responsible for coordinating staff orientation training and ongoing professional development · Assists in completing staff performance evaluations. · Responsible for ensuring program standard compliance with regulatory agencies, including US Department of Labor, Wage and Hour Division, Colorado Division of Developmental Disabilities Rules and Regulations, HCPF, Medicaid, Home and Community Based Services and the Colorado Department of Health and Environment. · Assures that the physical facilities are maintained in a clean, safe and orderly fashion, address maintenance and repair issues by working with supervisor and maintenance personnel. · Ensure that house menus are updated and that groceries are purchased according to menu; delegate work among house staff; train new employees; monitor and order supplies; etc. · Monitors residential services provided by contract providers. · Coordinates with Agency Nurse and PCPs in addressing all medical/health needs of residents. · Respond to medical and other emergencies appropriately. Communicate client health concerns to the agency’s nurse or other designated personnel. Arrange transportation for clients as needed. · Develops and monitors individual service and support plans. · Serves as a member of the Interdisciplinary Team (IDT), and attends IP staffing meetings. · Responsible for ongoing monitoring of individual plans to ensure continued relevancy and adequate documentation is being entered into Therap. · Responsible for monitoring and ensuring program quality. · Provides crisis intervention and other counseling services as indicated. · Responsible for preparing individual quarterly progress reports. · Responsible for coordinating and/or completing vocational and residential formal and informal assessments as indicated. · Monitors the personal needs funds of residents to ensure accountability of their use. · Responsible for seeing that adequate funding per individual resident is being received. · Ensure that assigned paperwork is delegated/completed within established timeframes which includes, but is not limited to Six Month and Annual Assessments; Comprehensive Life Review, Skills Assessment; Health and Safety Plan; Health and Safety Assessment; Therapy Summary Reports; client monitoring; etc. · Responsible for safeguarding client funds which includes keeping all client funds secured; ensuring PNLs are updated; entering all expenses and deposits; and balancing client cash with personal registers monthly. · Ensure that receipts are signed, coded properly, and submitted to accounting department within established timeframe. · Establish a good line of communication with all individuals involved with the client, including but not limited to agency personnel, parents, guardians, etc. · Schedule and lead required Residential house meetings to keep staff abreast of changes and matters related to assigned clients and sites. · Work multiple sites or work flexible schedules as agency and supervisor deems necessary. Staff attendance and promptness to assigned shifts is essential. The responsibilities of this position may require staff to be able to work irregular, extended, and/or be available for on-call work hours. Staff will be required to work nights, weekends, holidays, overnight shifts and remain awake for up to 16 hours, as client needs require. · Follow agency policies and procedures in carrying out duties. Perform other duties as assigned by supervisory staff and/or designee. · Other reasonable duties as may be assigned.
SUPERVISORY RESPONSIBILITIES:
The Residential Manager provides the bulk of supervision required. In general, this position requires that the individual work independently approximately 85% of the time.
EDUCATION and/or EXPERIENCE:
This position requires a high school diploma or GED AND direct support experience AND demonstrated leadership skills. Must be at least 18 years of age. Persons hired into this position must be licensed drivers and have reliable transportation. If current license is from out-of-state, a valid Colorado Driver’s License is required within ten days of hire. Background check, reference check, and motor vehicle checks must be passed. Driving is an essential job duty. Six months of experience working with individuals with developmental disabilities is highly preferred.
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Patience in dealing with clients, parents, employees, etc. Able to develop effective working relationships with a variety of people. Able to communicate clearly and concisely, both orally and in writing. Able to perform duties in accordance with agency policies and procedures.
Must be able to pass a background check.
LANGUAGE SKILLS:
Able to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Able to write routine reports and correspondence. Able to respond to common
inquires or complaints from clients, regulatory agencies, guardians, etc. Able to effectively present information and respond to questions from groups of administrators, managers, employees, consumers, client’s parents, etc.
TECHNICAL SKILLS:
Must have excellent computer skills working with Microsoft Word, Excel, Outlook, and web based applications. Able to work with others, with system issues, and within designated time frames.
MATHEMATICAL SKILLS:
Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY:
Able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have valid Colorado driver’s license and ability to meet insurance requirements. Must maintain certifications for First Aid, CPR, crisis prevention and other courses as required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will regularly sit, walk, and stand. Occasionally, movement that requires twisting at the neck and/or trunk more than the average person, squatting/ stooping/kneeling, reaching above the head, and forward motion will be required. The employee will continuously be required to repeat the same hand, arm, or finger motion many times. Manual and finger dexterity are essential to this position. Specific vision abilities required by this job include close, distance, depth perception and telling differences among colors. The employee must be able to communicate through speech with clients and public. Hearing requirements include conversation in both quiet and noisy environments. The employee will occasionally lift and/or push and pull up to 100 pounds. Lifting may require floor to waist, waist to shoulder, or shoulder to overhead movement. This position demands tolerance for various levels of stress.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate to loud. Working conditions include both inside and outside environments. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.