Job Summary:
The Systems Administrator is responsible for the administration, maintenance, security, and lifecycle support of the College's server, cloud, virtualization, storage, backup, and enterprise systems infrastructure. This position helps ensure the reliability, availability, performance, and security of the College's enterprise technology environment while supporting infrastructure improvements and technology initiatives aligned with the College's mission and strategic direction.
Emergency Designation: Essential
Supervisory Responsibilities:
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift and install information technology equipment weighing up to 25 pounds.
Personal Qualities:
- Demonstrates Christian character, integrity, humility, and a commitment to fostering a Christ-centered professional environment.
- Demonstrates a spirit of cooperation, servant leadership, and a willingness to support colleagues, students, and the broader College community.
- Demonstrates a commitment to personal, spiritual, and professional growth through continuous learning and self-improvement.
- Demonstrates the desire and ability to disciple, mentor, and positively influence students.
- Maintains a professional appearance and conducts oneself in a manner consistent with the mission and values of Lancaster Bible College.
Education and Experience:
- Bachelor's degree in Information Technology, Computer Science, Systems Administration, or related field preferred.
- Associate's degree in a related field plus relevant enterprise infrastructure experience will be considered. Equivalent combinations of education, certifications, and experience may be substituted.
- Experience in higher education preferred.
- Microsoft, Azure, VMware, or equivalent infrastructure certifications preferred.
- Demonstrated commitment to continuing professional education and technical development.
Required Skills/Abilities:
- Strong analytical, troubleshooting, and problem-solving skills.
- Strong organizational and project management skills.
- Ability to manage multiple priorities and technology initiatives simultaneously.
- Excellent verbal and written communication skills.
- Ability to build productive relationships with technical and non-technical stakeholders.
- Ability to work independently and collaboratively within a team environment.
- Working knowledge of enterprise infrastructure, cloud platforms, virtualization, storage, backup, and cybersecurity technologies.
- Ability to administer, monitor, maintain, and troubleshoot enterprise systems and infrastructure.
Duties/Responsibilities:
- Administer, maintain, monitor, and assist with the improvement of enterprise server, cloud, virtualization, storage, and backup infrastructure.
- Administer Microsoft 365, Microsoft Entra ID, Azure, Windows Server, SQL Server, virtualization platforms, and enterprise storage systems.
- Monitor, troubleshoot, and resolve infrastructure issues.
- Support infrastructure upgrades, lifecycle replacements, and technology improvement projects.
- Develop and maintain technical documentation, operational procedures, disaster recovery documentation, and infrastructure standards.
- Implement and maintain infrastructure security controls supporting the College's information security program.
- Maintain and test enterprise backup and disaster recovery solutions.
- Collaborate with Information Technology staff and campus stakeholders to support enterprise technology initiatives.
- Maintain productive relationships with vendors, contractors, service providers, and technology partners.
- Research emerging technologies and provide input on improvements that enhance reliability, security, scalability, and efficiency.
- Maintain current knowledge of systems administration technologies and cybersecurity practices through continuing education.