Position Summary:
We are seeking a Junior Marketplace Analyst to join our e-commerce team. This role is designed for a candidate who combines strong quantitative problem-solving with exceptional written communication. In this role, you will start by gaining a granular understanding of our multi-platform catalog and account health operations, solving complex operational challenges, and crafting persuasive, well-structured arguments to resolve marketplace hurdles. As you build deep platform knowledge, you will transition into a full analyst scope - managing multi-channel ad spend, optimizing digital storefronts, and driving commercial growth across major platforms including Amazon, Walmart, eBay, Macy's, Lowe's, and Target Plus. This candidate will enthusiastically embody our Company values: Demonstrate a Can-Do Attitude, Remain Endlessly Curious, and Make the Complex Simple.
Responsibilities:
- Monitor marketplace listing health, conduct root-cause analyses on catalog flags, and navigate brand compliance policies.
- Draft articulate, precise, and compelling written appeals and case submissions to resolve operational bottlenecks, listing suspensions, and customer sentiment challenges.
- Learn product catalogs, inventory structures, and backend marketplace ecosystems from the ground up.
- Identify recurring listing discrepancies and build data-backed workflows to streamline marketplace health.
- Manage, test, and optimize Sponsored Advertising campaigns (Sponsored Products, Sponsored Brands, Sponsored Display) and brand stores.
- Continuously refine the digital customer journey across Marketplaces.
- Build and maintain performance scorecards, automated KPI dashboards, and financial reconciliation reports.
- Partner cross-functionally with buying, creative content, supply chain, and logistics teams to mitigate friction and drive sales maximization strategies.
- Participate in early-stage beta testing for cutting-edge advertising programs and marketplace features.
- Analyze complex transactional datasets to uncover emerging consumer trends and challenge conventional merchandising approaches.
Requirements:
- Education: Bachelor’s degree in Business, Marketing, Economics, Data Analytics, or a related field strongly desired.
- Communication: Strong verbal and written communication skills, with the ability to engage effectively with internal and external stakeholders, build trusted relationships, and foster productive collaboration.
- Analytical Aptitude: Experience with Claude/Cowork/Code or equivalent GenAI platform required. Advanced quantitative skills with proficiency in Microsoft Excel (nested formulas, Pivot Tables, conditional formatting, XLOOKUP/VLOOKUP) required. Experience with SQL, MS Access, or Python/R is strongly desired.
- Problem-Solving Mindset: Creative, out-of-the-box thinking that thrives on unraveling ambiguous problems and navigating structured platform rules.
- Detail Orientation: High attention to detail with an intrinsic curiosity for trends, irregularities, and patterns within large data sets.
Company Summary:
Lamps Plus exists to light up your most cherished moments! For 50 years, we’ve helped customers bring their homes to life through lighting, furniture, and home décor. As the nation’s largest specialty lighting, furniture, and home décor retailer, we offer over 90,000 designs from famous brands to 20+ exclusive lines, with hundreds of new designs introduced every week. While we’re proud of our 50-year history, we’re continuing to shape the future of digital retail in lighting, and we want you to help drive it. Our success is built on digital excellence, and the future of our business depends on how effectively we acquire, engage, and convert customers across performance-driven channels.