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Added 1 month ago
Store Manager - Washington (Store #302)
Kocolene Marketing LLC
Seymour, IN
Added 1 month ago
Customer Service Associate (Store #330)
Kocolene Marketing LLC
Princeton, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #329)
Kocolene Marketing LLC
Batesville, IN
The employee must have the ability to move quickly (within 20 seconds) to the gasoline emergency shut-off switches and/or the fire extinguishers
Added 1 month ago
Customer Service Associate (Store #327)
Kocolene Marketing LLC
Crawfirdsville, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #322)
Kocolene Marketing LLC
Edinburgh, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #304)
Kocolene Marketing LLC
Linton, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #307)
Kocolene Marketing LLC
Rushville, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #308)
Kocolene Marketing LLC
Mooresville, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #312 or #328)
Kocolene Marketing LLC
Greensburg, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #314)
Kocolene Marketing LLC
Shelbyville, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #318)
Kocolene Marketing LLC
Greenwood, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
KM
Retail Sales Associate (SF#10)
Kocolene Marketing LLC
Meadville, PA
- $11.5 USD / hour
Added 1 month ago
KM
Retail Sales Associate (SF#12)
Kocolene Marketing LLC
Austintown, OH
- $11.5 USD / hour
Added 1 month ago
Customer Service Associate (Store #321)
Kocolene Marketing LLC
Connersville, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #302)
Kocolene Marketing LLC
Washington, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #306)
Kocolene Marketing LLC
Martinsville, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #331)
Kocolene Marketing LLC
Boonville, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #323)
Kocolene Marketing LLC
Greenfield, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Store #323 Retail Store Manager-Smokers Host
Kocolene Marketing LLC
Greenfield, IN
Added 1 month ago
Customer Service Associate (Store #332)
Kocolene Marketing LLC
Bloomfield, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #320)
Kocolene Marketing LLC
Alexandria, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
Customer Service Associate (Store #326)
Kocolene Marketing LLC
Loogootee, IN
The employee must have the ability to move quickly (within 20 seconds) to the gasoline emergency shut-off switches and/or the fire extinguishers
Added 1 month ago
Customer Service Associate (Store #310)
Kocolene Marketing LLC
Tipton, IN
The employee must have the ability to move quickly (within 20 seconds) to the gasoline emergency shut-off switches and/or the fire extinguishers
Added 1 month ago
Customer Service Associate (Store #305)
Kocolene Marketing LLC
Monticello, IN
member must have the ability to move quickly (within 20 seconds) to the fire
Added 1 month ago
KM
Retail Sales Associate (SF#24)
Kocolene Marketing LLC
Erie, PA
- $11.5 USD / hour

Kocolene Marketing LLC

Customer Service Associate (Store #331)

Boonville, IN, United States

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Job details

Posting language: English
Posted: May 1, 2026

Original job description

Job Title: Customer Service Associate (CSA)

FLSA Status: Non-exempt

Summary Receives cash from customers or team members in payment for goods or services by performing the following duties.

Essential Duties And

Responsibilities included the following (other duties may be assigned):

Inspect all outside areas to include: the building, storage buildings, restrooms, dumpster area, lawn, driveway, approaches, fixtures and lighting to insure cleanliness, accessibility, operability and safety.

Inspect all inside areas to include: the office, counter, sales floor, coolers, equipment, merchandise, back room, restrooms to insure cleanliness, accessibility, operability and safety.

Read, understand, and adhere to all guidelines currently contained in the Kocolene policy manual and future updates to the Kocolene policy manual.

Read, understand, and adhere to all guidelines currently contained in the Kocolene training manual and future updates to the Kocolene training manual.

Makes change and issues receipts or tickets to customers.

Records amounts received and prepares reports of transactions.

Work another team member’s shift if they fail to come to work or until a replacement is found.

Reads and records totals shown on cash register tape and verifies against cash on hand.

Quotes price and describes features of items for which money is received.

Gives cash refunds or issues credit to customers for returned merchandise.

Clock in when arriving for work, clock out when starting breaks, clock back in when returning from a break, and clock out when leaving for the day.

Prepare new register drawer with the proper change fund.

Understand money handling procedures outlined in the training manual.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or team members of organization.

Mathematical Skills Ability to calculate figures and amounts such as discounts, proportions, and percentages. Count and verify change funds. Count and verify cigarette inventory. Ability to verify the count and price of any vendor delivered merchandise.

Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to stand up to eight hours; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and to talk or hear. The team member frequently is required to walk. The team member must have the ability to move quickly (within 20 seconds) to the fire extinguishers. The team member is occasionally required to sit. The team member must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

Work Environment The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. The activity level is often fast paced. Customer and team member relations can often be perceived as negative issues.