Role
The Electromechanical Technician – Decon Field Service is responsible for building, testing, and troubleshooting serial-production electronic and electromechanical assemblies - such as cameras, actuators, control boxes, cables, and robotic tools - in a low-to-medium-volume production environment, and for deploying to customer sites to operate, maintain, and support the company's robotic decontamination (decon) field services. The role spans both in-house assembly and hands-on field service, including work at nuclear facilities.
Responsibilities
Production & Assembly (Internal)
- Build production electronic and electromechanical assemblies per work instructions and specifications, in a low-to-medium-volume production environment.
- Perform hand-soldering operations per our standards.
- Measure, mix, and apply polymeric chemical adhesives and two-part compounds to assemblies.
- Label parts and components with identifying information.
- Inspect completed assemblies and sub-assemblies per acceptance criteria.
- Perform electrical acceptance testing per procedures.
- Maintain and complete manufacturing documentation for traceability and issues.
Field Service & Decon Operations
- Operate, maintain, configure, troubleshoot, repair, and mobilize/demobilize robotic tools and equipment in the field.
- Travel to customers to troubleshoot and repair our product, including decontamination field jobs.
- Interface with customer representatives, 3rd party reps, and end users requiring technical assistance.
- Ensure compliance to project and delivery schedules while on site.
- Complete trip reports, expense reports, and other associated paperwork covering activities in the field.
- Perform technical product training to customers and distributors.
General
- Solicit and relay customer feedback for the purposes of improving quality and scope of company products and services; provide technical product suggestions for new features to the R&D team.
- Maintain an up-to-date knowledge base on technical details of company service offerings and tools.
- Protect the organization's value by maintaining strict discretion and confidentiality.
- Ensure customer satisfaction.
- Perform other activities as directed.
Requirements
Requirements
The qualified candidate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Significant hands-on experience working with electrical and mechanical devices and tools; 3 years of work experience in a manufacturing/assembly role is highly desirable.
- Having a DPC 610 soldering certificate, or similar, and/or 3 years of hands-on experience with performing manual soldering operations, is highly desirable.
- Must be able to read and understand assembly and engineering drawings and blueprints.
- Must be able to prepare and apply chemicals such as paints and two-part compounds.
- Must have experience working with electrical test equipment such as multimeters, oscilloscopes, and power supplies.
- Must have strong computer skills, including the ability to use MS Office applications.
- Must be able to work within a project environment, and with production and delivery schedules; prior experience within a 5S or lean production environment is highly desirable.
- Must have excellent communication skills, and be able to present information effectively in one-on-one and small group situations to customers, clients, and other employees.
- Must be discreet, energetic, self-starting, self-managed, highly ethical, and have impeccable attention-to- detail and time-management skills, with a strong work ethic.
- Must be a team player with personality traits that enable successful interactions with all levels of staff, vendors, and customers.
- Must have a valid driver's license, with a good driving record (occasional driving with a company vehicle may be required); must have a passport.
- Travel Percentage: 20–25%, some of which may be international.
- Must be able to pass a criminal background check and quarterly drug screenings.
Physical Demands
While performing
the duties of this job, the employee may be required to:
- Climb ladders, scaffolds, structures, etc. above and below ground level, and maintain balance on ladders, scaffolds, and structures.
- Stand, sit, walk, push, pull, bend, kneel, crouch/squat, and crawl; reach in all directions.
- Handle and manipulate objects, materials, and tools; coordinate the movement of eyes, hands, and fingers to operate tools and equipment.
- Lift 50 lbs. from ground level, waist level, and/or overhead, and carry objects, tools, and equipment; regularly lift and/or move up to 10 lbs.
- See with or without correction - including close-up and distance focusing, color vision, peripheral vision, and depth perception - and pass a visual capability test.
- Hear with or without correction; apply basic mathematical skills; and follow oral and/or written directions, plans, and blueprints.
- Perform all job functions while using/wearing Personal Protective Equipment (PPE), and recognize and report safety hazards.
Benefits
Generous healthcare benefits and competitive 401k offers on first day of work. We are a small team but big family vibe and awesome work-life balance.