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The Quality Engineer is responsible for providing technical expertise and guidance to lead, support and continuously improve the quality planning activities including: Customer and supplier activities, assisting in Corrective Action activities, quality reporting, acting as a communication link between KEI and the customer, and pursuing continuous improvement.
Quick Summary
The person in this role will be working in a cross functional team led by the Lead Engineer and Program Manager to meet and exceed customer expectations for new and sustaining product. The Customer Engineer may include direct communications with the customer(s) and making data driven decisions to ensure quality product is a priority above all.
To be successful the candidate must be self-motivated, persistent, quality driven, a quick learner, possess good communication skills, have a positive attitude, and be able work independently but be a team player. The Quality Manager and the Lead Customer Engineer will work with the QE on developing these key characteristics. The QE will also help to mentor and lead the Engineering Technician (ET) and Engineering Admin (EA).
Basic Candidate Background Requirements
- Utilization of Statistical Analysis & Tools
- Chi Square, ANOVA, DOE, SPC
- ESD knowledge, GD&T knowledge, MSA knowledge preferable
- Be knowledgeable of applicable customer Quality Standards and IPC Standards knowledge
- ISO 9001
- ISO 13485
- AS9100
- TS16949
- Knowledgeable of Lean Six Sigma Strategy
- PPAP Requirements
- Experience in Electronics Manufacturing.
- Strong mechanical and electronics knowledge and experience
- Quality Corrective Action background
- Disciplined problem solving approach
- Project Leadership skills
- Understanding of Lean/Six Sigma concepts and/or certification
- Proven success in running Kaizen events.
- Proven track record of overcoming obstacles to launch new products.
- Robotics, Pneumatics, Kinematics, Control Systems Design understanding
- Problem solving techniques and processes
- Knowledge of software and applications development processes
- 5+ years Quality Engineering experience preferred
- Electronics Manufacturing experience preferred
Key Performance Objectives Short Term (0 to 3 months)
- Learn KEJ Quality Management System requirements
- Learn Customer Requirements and Quality flow downs
- Take co-ownership of the customer meetings, data for the meetings, action items
- Learn Quality and Operations documentation and processes
- Learn and provide input to the MRB and NPI process
- Learn and adopt Kimball Electronics philosophies and culture
Midterm (3 to 12 months)
- Co-own Corrective Action to closure internally and externally
- Reduce overall PPM and improve internal yields by implementing data driven decisions and actions/poke yokes to improve customer metrics and reduce COPQ.
- Manage customer RMA’s and communications of complaints
- Participate in the development and maintenance of PFMEA and Control Plans and First Article Inspections
- Develop and submit PPAP / product approval documents for new/changed products to meet customer requirements.
- Participate in supplier audits / supplier development, as needed
- Review customer documentation and determine process/flow and equipment/tooling
requirements
- Works with Quality Department to improve efficiency/effectiveness of inspection methods/processes through improved methods, improved manufacturing processes, and/or identification of resource needs (personnel, technology, etc.)
- Trains others on quality related requirements, procedures, methods, etc.
Don’t meet every single requirement? Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Kimball Solutions we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but don't necessarily meet every requirement, we encourage you to apply. You may be the right candidate for this role or other roles!
We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability or any other characteristic protected by applicable federal, state, or local law.
We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco).