Overview
Keysight is a mission-critical design enablement partner for organizations solving the world’s most complex engineering challenges. With deep engineering expertise and leading design, emulation, and test solutions, our ~16,800 employees help customers in over 100 countries accelerate innovation across communications, automotive, energy, quantum, aerospace and defense, semiconductor, and artificial intelligence markets. Learn more about what we do.
At Keysight, people come together to explore new ideas, challenge what's possible, and advance the technologies defining the future. Here, you'll find opportunities to do your best work, take your career further, and thrive in an award-winning culture. Learn more about our benefits.
Role Summary This leadership role and its team form the foundation of Sales Operations for global programs and for the sales processes that shape Customer Experience and sales productivity. You will lead a global team of employees and managers across all regions. The role requires cross-functional alignment and influence with Finance/Tax, IT, KGM, SALESO, Corp Dev/M&A Integration, HR, and the sales Regions, at every level up to executive leadership. You will work closely with regional CCC leaders on critical workforce planning decisions tied to global programs.
Responsibilities
- Plan of Record (M&A, strategic programs, ongoing): Own all sales integration milestones tied to Keysight M&A decisions. Lead SALES-level global programs and Digital Products and represent Sales in the cross-functional PoR working group (Finance, Tax, IT, HR, STO, OF, KGM, SALESO).
- PoR resourcing: Contribute to resourcing plans for M&A, RRI, ACT, Peer Pricing, OKS, Software transformation, and the Viet-Nam entity.
- Sales credit and incentive compensation: Own the processes that support sales credit and sales incentive compensation, including all quota programs each period (for example, ARR Comp for GSS).
- Quote to Cash: Own Sales business requirements for Oracle and SFDC improvements. Define processes within Sales Operations and across regional CCC teams, including Customer Experience processes such as eCommerce and external customer-facing documents.
- Testing and automation: Lead SFDC and Oracle testing for PoR, Digital Projects, and vendor releases; Partner Gateway and keysight.com testing; and CCC automation.
- Team leadership: Set clear strategies, goals, and metrics for the team, and provide the coaching needed to build a collaborative, high-performance team.
- Continuous improvement: Drive improvements to sales tools, sales processes, and training requirements. Make trade-offs and allocate resources to support fast, focused execution.
Qualifications
- 5–10 years of experience in sales operations, customer operations, quote-to-cash, or a related business-process role.
- Experience leading global teams, including managers, and influencing senior and executive stakeholders.
- Working knowledge of CRM and ERP platforms (Salesforce, Oracle) and the ability to translate business requirements into system improvements.
- Strong program management, change management, and communication skills.
Preferrred Qualifications
- M&A integration experience
- Sales incentive compensation or quota program experience
- Software or digital-products business experience.
How Success Is Measured
- Seller productivity on platform tools (Salesforce, Oracle): SPR objective of 25% productivity improvement, adoption of new capabilities (Quoting Configurator, Forecasting/Narrative), and efficiencies through improved automation.
- CCC operational metrics: Quote to Cash processes that support SALES growth in both order and transaction volume.
- M&A: On-time integration into common processes and systems, realization of sources of value, and go-live migration of data for ongoing compliance in Keysight systems.
Careers Privacy Statement
Keysight Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
The level of role and salary will be based on applicable experience, education and skills; Most offers will be between the minimum and the midpoint of the Salary Range listed below.
California Pay Range: MIN $176,670 - MAX $294,440
Note: For other locations, pay ranges will vary by region.
US Employees may be eligible for the following benefits:
- Medical, dental and vision
- Health Savings Account
- Health Care and Dependent Care Flexible Spending Accounts
- Life, Accident, Disability insurance
- Business Travel Accident and Business Travel Health
- 401(k) Plan
- Flexible Time Off, Paid Holidays
- Paid Family Leave
- Discounts, Perks
- Tuition Reimbursement
- Adoption Assistance
- ESPP (Employee Stock Purchase Plan)
