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Added 8 hours ago
Dealership Customer Experience Service Coordinator
Key Auto Group
South Burlington, VT
Added 4 days ago
Dealership Sales Associate - Key Ford of Rockland
Key Auto Group
Thomaston, ME
Added 4 days ago
Dealership Service Advisor - Key Ford of Rockland
Key Auto Group
Thomaston, ME
Added 4 days ago
Dealership Sales Manager - Portsmouth Chevrolet
Key Auto Group
Portsmouth, NH
Added 4 days ago
Dealership Lot Attendant - Salem Hyundai
Key Auto Group
Salem, NH
Added 4 days ago
Dealership Sales Associate - Portsmouth Chevrolet
Key Auto Group
Portsmouth, NH
Added 4 days ago
Dealership Mobile Service Technician - Salem Ford
Key Auto Group
Salem, NH
Added 4 days ago
Dealership Sales Associate - White River Chevrolet
Key Auto Group
Hartford, VT
Added 4 days ago
Dealership Finance Manager - White River Chevrolet
Key Auto Group
Hartford, VT
Added 4 days ago
Dealership Sales Manager - White River Chevrolet
Key Auto Group
Hartford, VT
Added 4 days ago
Dealership Sales Associate - Key Acura of Reno
Key Auto Group
Reno, NV
Added 4 days ago
Dealership Finance Manager - Key Acura of Reno
Key Auto Group
Reno, NV
Added 4 days ago
Dealership Jr/Sr Finance Manager - Key Acura of Reno
Key Auto Group
Reno, NV
Added 4 days ago
Dealership Lot Attendant - Key CDJR of Rochester
Key Auto Group
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Added 4 days ago
Dealership Sales Associate - Key CDJR of White River
Key Auto Group
Hartford, VT
Added 4 days ago
Dealership Sales Manager - Key Motors of Newport
Key Auto Group
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Added 4 days ago
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Key Auto Group
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Added 4 days ago
Dealership Sales Associate - Key Acura of Portsmouth
Key Auto Group
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Added 5 days ago
Dealership Jr/Sr Finance Manager - Key CDJR of White River
Key Auto Group
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Added 5 days ago
Dealership Sales Associate - Key Motors of Newcastle
Key Auto Group
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Added 5 days ago
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Key Auto Group
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Key Auto Group
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Added 5 days ago
Dealership Sales Manager - Key Ford of Hazelton
Key Auto Group
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Added 5 days ago
Dealership Service Advisor - Key CDJR of White River
Key Auto Group
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Added 5 days ago
Dealership Lot Attendant - Key CDJR of Portsmouth
Key Auto Group
Portsmouth, NH

Key Auto Group

Dealership Customer Experience Service Coordinator

South Burlington, VT, United States

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Job details

Posting language: English

Original job description

Key Auto Group believes that our people are the most important part of our team, and we focus on our team members first. Our success in each area of our business is only attainable by having a culture-oriented, well-trained team of professionals who are focused on exceeding customer expectations. Find the place in our organization where you'd like to make a difference and grow with us. We always look to promote from within our ranks, and many of our current managers began their careers with the Key Auto Group in entry-level positions.

Responsibilities

Serve as primary liaison between our customers and vehicle service team, ensuring effective vehicle flow through the Service department
Coordinate and issue customer courtesy vehicles
Organize service lane, prioritizing and staging vehicles based on appointment times, parts availability, and delivery deadlines
Assisting with parts procurement as needed
Delivering customer vehicles upon completion of service
Assisting Sales department in transporting vehicles to Service department or other dealerships for repairs
Ensure timely customer drop-offs, vehicle pickups, and delivery services
Other duties as assigned by Service Manager

Qualifications

Excellent listening/communication skills, outgoing and positive personality
Punctual nature and ability to handle schedule flexibility and dynamic work environment
Professional attitude and the ability to deliver best-in-class customer service
Excellent time management skills and ability to multitask and prioritize work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Comfort learning and using dealership management software
Valid driver’s license and clean driving record

Benefits

Medical, Dental, & Vision Insurance
401K Plan + Match
Paid time off and vacation
Short/Long Term Disability/Flex/Life
Growth Opportunities

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More about this job

Skills

Customer experience
Prioritization
Procurement
Sales
Communication skills
Customer service
Time management
Multitask
Attention to detail
Problem solving
Valid driver's licence

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