Finding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking a Service Scheduler to work at a premier manufacturing client in Farmington, CT. Sound good? Take a closer look below. We’re here to help you find something great that works for you - so you won’t miss a moment of what really matters in your life.
Salary/Pay Rate/Compensation: $22.00–$26.00/hr | Weekly Pay
Shift: Monday-Friday | 8:00AM–4:30PM | Full-Time
Why you should apply to be a Service Scheduler:
- Competitive pay and consistent hours.
- Opportunity to work in a dynamic, fast-paced environment with a leading industry organization.
- Hybrid work schedule after training - only 3 days in the office (Tuesday–Thursday).
- No required overtime, supporting work-life balance.
- Chance to expand your skills in scheduling, customer communications, and technical coordination.
What’s a typical day as a Service Scheduler? You’ll be:
- Scheduling and overseeing regional field service engineers according to mission priority.
- Evaluating technical experience and location to dispatch the right technician.
- Communicating daily and promptly with customers regarding their service requests.
- Reporting scheduling delays of critical machines to Service Management.
- Collaborating with other schedulers to ensure sufficient coverage.
- Working closely with technical support engineers and the regional service manager.
- Ensuring all missions are properly scheduled and equipped with necessary tools and equipment.
- Managing paperwork and software completion for field technicians.
This job might be an outstanding fit if you:
- Have strong communication and customer service skills, especially with high call volumes.
- Are comfortable handling fast-paced environments and shifting priorities.
- Have computer proficiency, specifically with Outlook and Teams; willingness to learn SIS and some SAP.
- Possess strong follow-up and analytical skills.
- Have prior experience in customer service or a technical concentration (minimum three years preferred).
- Prior scheduling experience is a plus, but not required.
- Are available to work a hybrid schedule after training, with in-office days Tuesday–Thursday.
What happens next
Once you apply, you’ll proceed to the next steps if your skills and experience look like a good fit. But don’t worry - even if this position doesn’t work out, you’re still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what’s next in your career is what we’re all about, so let’s get to work. Apply to be a Service Scheduler today!
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