Archived listing. The details below describe a past opening.
Drone Delivery Local Operations Representative – 39268
Location: Tulsa, OK (On-Site)
Classification: : W2 under Staffing Supplier
Contract Duration: 6 months
Schedule: 40 hrs with two days off. The shift may start at 9am – 5:30 or 10:30am -7pm
Pay: $22.10/hour
Visa Sponsorship: Not provided
Role Overview
The Labs Operations D2 contractor will serve as DoorDash’s local point of contact for its drone delivery partnership with Manna Drone Delivery in Tulsa, Oklahoma. This role will support the safe, organized, and efficient execution of daily field operations in a fast-moving robotics and automation environment.
The contractor will not operate or fly drones. Instead, they will coordinate on-the-ground activities, receive and manage supplies, report on Manna’s operations, distribute marketing materials, support merchant interactions, and provide hands-on feedback to improve the ordering experience, operational processes, and technology.
The ideal candidate is reliable, detail-oriented, safety-minded, and comfortable working outdoors, traveling to merchant locations, documenting observations, and adapting as the program evolves. This position requires a reliable personal vehicle for transporting food orders and traveling between merchant locations and the drone site as needed.
Key Responsibilities
Local Partnership and Point of Contact
- Act as DoorDash’s primary local liaison with Manna’s on-site team in Tulsa
- Support smooth day-to-day coordination between DoorDash, Manna, merchants, and other local partners
- Report weekly on Manna’s operations, including expansions, operational changes, and other partnership updates
- Serve as the local point of contact for receiving DoorDash-related supplies
- Coordinate the handoff, organization, or storage of supplies as needed
- Print and deliver marketing and promotional materials to Manna for in-market use
- Represent DoorDash professionally when interacting with merchants, community members, and partner teams
Field Operations and Testing
- Pick up food orders from assigned merchants and transport them to the drone site using a personal vehicle
- Occasionally shadow runners during trips to merchant locations
- Observe field operations and identify potential process improvements
- Place test orders through the DoorDash app
- Document changes, glitches, unusual activity, or other issues encountered during the ordering process
- Provide clear feedback on the customer and merchant experience
- Support operational testing and quality-control activities in a live environment
- Identify issues and communicate observations to Manna’s team, DoorDash operators, and cross-functional partners
Operational Excellence
- Follow all safety protocols, site procedures, and operational guidelines
- Maintain an organized and efficient workflow to keep daily activities on schedule
- Receive, organize, and manage operational materials accurately
- Document observations through weekly reports, process notes, and test-order feedback
- Stay flexible and proactive as processes, technology, and operating procedures change
- Demonstrate consistent punctuality, accountability, and attention to detail
Team Collaboration and Communication
- Work closely with DoorDash and Manna teammates in a collaborative field environment
- Communicate operational updates, issues, and observations clearly and promptly
- Help reinforce a culture of trust, reliability, safety, and accountability
- Coordinate activities across distributed teams and local stakeholders
- Share insights that support continuous improvement of the drone delivery program
Required Qualifications
- Reliable personal vehicle and valid driver’s license
- Based in or near Tulsa, Oklahoma, with flexibility to work on-site as needed
- Ability to travel between merchant locations and the drone site
- Comfort working outdoors and remaining on your feet for extended periods
- Strong attention to detail and ability to document observations clearly
- Ability to prepare weekly reports, process notes, and test-order feedback
- Dependable, punctual, and safety-first work ethic
- Strong communication and professional interpersonal skills
- Ability to interact effectively with merchants, teammates, community members, and the public
- Positive attitude, willingness to learn, and adaptability in an emerging operation
- Ability to work independently while maintaining consistent communication with DoorDash and Manna teams
Preferred Skills
- Field operations or site-operations experience
- Logistics, delivery, transportation, or last-mile operations experience
- Quality assurance, process testing, or customer-experience testing
- Experience documenting operational issues and process-improvement opportunities
- Experience working with robotics, automation, drones, or emerging technologies
- Merchant, retail, hospitality, or community-facing experience
- Strong observational, reporting, and problem-solving skills
- Interest in autonomous delivery and future-facing logistics solutions
What You’ll Learn
- How autonomous drone systems operate within last-mile delivery
- How to coordinate cross-functional communication in a live operational environment
- The operational realities of scaling an emerging logistics service
- Practical skills in site operations, quality control, and continuous improvement
- How field observations and customer feedback can inform process and technology improvements
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