Key Responsibilities:
- Technical discovery & solution design: Lead technical discovery and scoping conversations with prospective and existing customers. Translate business requirements into solution architectures across the team's portfolio - MXDR, EDR/XDR, SASE/ZTNA, email security, SSPM/DSPM, password management, brand protection, and security awareness training.
- Proof of concept & demonstrations: Plan, set up, and lead customer proofs of concept and product demonstrations across the team's vendor stack. Define success criteria, run evaluations, and convert outcomes into proposal-ready findings - including bilingual (JP/EN) walkthroughs where required.
- Technical proposals & scoping: Produce architecture diagrams, bills of materials, technical scope documents, assumptions, and high-level effort estimates supporting proposals and Statements of Work. Contribute technical content to RFI / RFP responses and customer-facing quote conditions.
- Vendor & partner technical engagement: Maintain working-level technical relationships with strategic vendor sales-engineering counterparts. Stay current on product roadmaps, new features, and competitive positioning, and conduct comparative evaluations for new service offerings (e.g., DSPM, ASM, AI security).
- Pre-sales to delivery handover: Ensure clean technical handover from pre-sales to the Delivery / Architect team - including scope, assumptions, customer expectations, and known risks. Participate in kickoff sessions and remain available for technical clarification through early delivery phases.
- Account & territory support: Serve as a primary pre-sales technical resource for accounts in the New York region - with emphasis on Japanese-headquartered financial institutions, trading companies, and insurers - while also supporting customers in other US regions as needed. Bring NYDFS Part 500, FFIEC, and SOX IT context into scoping and solution design for regulated customers.
- Sales enablement: Build and maintain reusable solution templates, reference architectures, and pre-sales collateral. Conduct enablement sessions and product walkthroughs for the broader KDDI America sales organization, and support account planning by mapping customer environments to KAM's service offerings.
- Practice contribution: Feed recurring pre-sales gaps, customer objections, and lost-deal technical reasons back into service improvement and roadmap discussions. Mentor junior engineers and contribute to the maturation of the team's pre-sales methodology.
Compensation Range: $80,000 - $100,000 (depending on experience)Benefits
· Medical, Dental and Vision Coverage
· Basic Life Insurance and AD&D
· Short-Term and Long-Term Disability Insurance
· Flexible Spending Account (FSA)
· 401(k) with company match
· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays
· Tuition Reimbursement Program
· Employee Assistance Program (EAP)
· Wellbeing Solutions Program
KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where.
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