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Added 18 mins ago
Service Coordinator
John W. Danforth Company
Clifton Park, NY
Added 18 mins ago
Service Account Manager
John W. Danforth Company
Clifton Park, NY
Added 1 day ago
Technology Support Analyst II
John W. Danforth Company
Dublin, OH
Added 3 days ago
Mechanical Design Engineer
John W. Danforth Company
NY-Tonawanda US-NY-Victor
Added 3 days ago
Field Service Operations Manager
John W. Danforth Company
Syracuse, NY
Added 14 days ago
Estimator
John W. Danforth Company
Victor, NY
Added 16 days ago
Procurement Specialist
John W. Danforth Company
Victor, NY
Added 20 days ago
Mechanical Project Manager
John W. Danforth Company
Syracuse, NY
Added 20 days ago
General Accountant
John W. Danforth Company
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Added 20 days ago
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John W. Danforth Company
Syracuse, NY
Added 22 days ago
JW
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John W. Danforth Company
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- $18 to $20 USD / hour
Added 29 days ago
Service Sales Executive
John W. Danforth Company
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Added 29 days ago
Virtual Design & Construction (VDC) Detailer
John W. Danforth Company
Tonawanda, NY
Added 1 month ago
Open Career Opportunities
John W Danforth Company
Tonawanda, NY · Dublin, OH · Clifton Park, NY · Syracuse, NY · Victor, NY
Added 1 month ago
Ohio Operations Opportunities
John W Danforth Company
Dublin, OH
Added 1 month ago
Mechanical Project Manager
John W Danforth Company
Victor, NY
Must have the integrity, enthusiasm, and willingness to represent Danforth in the most professional, positive manner
Added 1 month ago
Technology Support Analyst II
John W Danforth Company
Clifton Park, NY
Must have the integrity, enthusiasm, and willingness to represent company in the most professional, positive manner
Added 1 month ago
Service Account Manager
John W Danforth Company
Clifton Park, NY
Must have the integrity, enthusiasm and willingness to represent company in the most professional, positive manners
Added 1 month ago
Field Service Operations Manager
John W Danforth Company
Syracuse, NY
Must have the integrity, enthusiasm, and willingness to represent the company in the most professional, positive manner
Added 1 month ago
Mechanical Project Manager
John W Danforth Company
Tonawanda, NY
Added 1 month ago
Chief Estimator
John W Danforth Company
Dublin, OH
Must have a strong work ethic and detail-oriented with the ability to recognize discrepancies · Must have the integrity, enthusiasm, and willingness to represent the company in the most professional, positive manner
Added 1 month ago
Mechanical Project Manager
John W Danforth Company
Tonawanda, NY
Added 1 month ago
Design Build Sales Executive
John W Danforth Company
Victor, NY
Added 1 month ago
VDC Piping Manager
John W Danforth Company
Tonawanda, NY · Dublin, OH · Clifton Park, NY · Syracuse, NY · Victor, NY
Added 1 month ago
Senior Mechanical Project Manager
John W Danforth Company
Dublin, OH
Must have integrity including enthusiasm and willingness to represent company in professional, charitable and social communities/organizations

John W. Danforth Company

Service Account Manager

Clifton Park, NY, United States

Compensation Range: $80,000-$100,000

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Job details

Pay: Compensation Range: $80,000-$100,000
Apply by: Nov 11, 2027
Experience: Associate’s degree (AAS) or 5+ years of relevant experience in the HVAC industry required;
Posting language: English
Posted: Nov 11, 2026

Original job description

About Us

John W. Danforth Company, one of the largest mechanical contractors in the Northeast, is growing! We believe our people are our greatest asset and invest in training, career development, employee engagement, and team support. We are committed to delivering industry-leading experiences for our customers across commercial and industrial HVAC, plumbing, refrigeration, advanced technology manufacturing, process piping, fabrication, mission-critical environments, and energy performance projects, backed by comprehensive service maintenance and repair.

Job Summary

As a Service Account Manager at John W. Danforth Company, you will serve as a key liaison between customers and internal teams, driving account success and long-term partnerships. In this role, you will manage client relationships, lead contract negotiations, develop and deliver accurate quotes, provide technical guidance, and coordinate the resources needed to meet and exceed customer expectations.

Essential Duties & Responsibilities

Serve as the primary point of contact for customer inquiries, delivering responsive, tailored HVAC solutions.• Identify and pursue new business opportunities, including cross-selling and upselling within the existing client base, and support contract renewals.• Prepare and present accurate, competitive quotes and proposals to clients.• Collaborate with sales and internal teams to ensure successful service delivery and support strategic marketing initiatives.• Provide up-to-date technical guidance on HVAC systems and assist in resolving issues as they arise.• Prepare reports, billing, and required documentation in accordance with contract terms, company policies, and industry standards.• Monitor account performance, including customer retention, financial results, and pull-through work, ensuring alignment with company goals.• Maintain accurate and organized client records, including sales activity, communications, and project details.

Qualifications

Associate’s degree (AAS) or 5+ years of relevant experience in the HVAC industry required; Bachelor’s degree preferred.• Demonstrated experience in the HVAC industry, including the ability to quote repairs and replacements; prior field technician experience strongly preferred.• Proficient in Microsoft Office applications, including Outlook, Word, and Excel.• Strong customer service and communication skills, with the ability to effectively engage both verbally and in writing.• Detail-oriented and results-driven, with the ability to manage multiple priorities and collaborate effectively across teams.• Willingness and ability to travel as needed to support clients, coordinate teams, and manage vendors across multiple markets.

#danfth

Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled. Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent. Geographic Disclosure

Compensation Range: $80,000-$100,000

Other Compensation: Bonus eligible

Benefits: We are committed to providing employees a comprehensive benefits package which includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life insurance, disability, a 401(k) Savings Plan, and an employee assistance program.

Apply on careers-emcorgroup.icims.com About employer

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