Description
Who We Are John Paul Mitchell Systems (“JPMS”) is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We’ve been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG.
We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us.
Who You Are:
You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture.
About the Role The Public Relations Coordinator is an entry-level role that supports public relations, influencer marketing, creator partnerships, events, trade media, product seeding, budget tracking, and cross-functional marketing initiatives for John Paul Mitchell Systems. You will help keep projects organized, maintain trackers and reporting, and support creator and media outreach, while learning the craft in a collaborative, creative, and fast-moving environment. The ideal candidate is highly organized, detail-oriented, proactive, and excited about beauty, creators, media relations, events, and professional beauty culture.
This role is hybrid and works out of our Santa Monica Office 3 times a week. There is up to 10% travel, mostly within the greater Los Angeles Area.
What You will Do:
Influencer and Creator Program Management
- Track creator agreements, deliverables, and approvals, and follow up with creators and internal teams.
- Manage creator gifting and product seeding and collect and organize creator content so it is easy to find and use.
- Help compile influencer performance reports for review by senior team members.
- Support relationship management across pro artists, ambassadors, educators, and creators.
Product Seeding and Mailers
- Support day-to-day logistics for product shipments, influencer and editorial mailers, event gifting, and creator replenishment requests.
- Coordinate product donation requests, shipment tracking, and inventory coordination with the appropriate teams.
- Maintain mailing lists and distribution reports, and handle contact information with care, in line with JPMS privacy and data practices.
PR and Media Support
- Build and maintain media lists and media contact databases, including trade media.
- Monitor media, track coverage, and prepare press clipping reports.
- Research awards and deadlines and track editorial opportunities.
- Assist with press kit updates and press release coordination.
Event Coordination
- Support planning and execution of Academy events, creator activations, media deskside, masterclasses, industry conferences, education events, community activations, and team events.
- Manage registration tracking, RSVPs, and guest lists; research venues; coordinate travel; and communicate with vendors.
- Prepare run-of-show documents, handle product ordering, and manage day-of logistics.
Budget and Reporting Administration
- Help maintain budget trackers, invoice tracking, purchase orders, and spend reports.
- Help maintain campaign reporting dashboards and ROI trackers.
- Partner with Finance and Marketing to ensure spending stays organized and accurately documented.
Project Management and Organization
- Serve as project coordinator across PR, influencer, brand marketing, social, education, sales, and creative agency partners.
- Update trackers, manage timelines, schedule meetings, follow up on action items, and maintain project status documents.
- Organize campaign assets and help ensure projects stay on deadline and stakeholders remain informed.
Agency and Partner Support
- Coordinate with agency partners by gathering materials, managing approvals, tracking deliverables, coordinating meeting agendas, capturing next steps, and updating campaign timelines.
- Assist with ongoing management of influencer, PR, event, and media agency relationships.
Community Outreach and Donations
- Support administration of donation, sponsorship, and product requests, charity tracking, and community partnerships.
- Maintain centralized trackers and documentation.
Brand Voice and Compliance
- Proofread press materials, creator communications, and internal updates in the JPMS brand voice, checking spelling, grammar, and accuracy.
- Follow JPMS guidelines for product claims, ingredient and label information, and endorsement disclosures, and route questions to Marketing and Regulatory review before anything is shared externally.
Requirements
Required Qualifications:
Skills:
- Exceptionally organized, with strong attention to detail and excellent follow-through.
- Strong written communication skills, with careful attention to spelling and grammar.
- Comfortable managing multiple deadlines and priorities.
- Strong relationship-building skills, with a professional, warm, and collaborative approach.
- Working knowledge of Excel, PowerPoint, Canva, and project trackers.
- Sound judgment and discretion when handling creator, partner, and budget information.
Education:
- High school diploma or GED required
Experience:
- 1+ years in public relations, influencer marketing, communications, events, or marketing. Internships, student media, and volunteer experience are welcome
Preferred Qualifications:
Skills:
- Influencer marketing platform experience, such as CreatorIQ, Tribe Dynamics, or Launchmetrics.
- Event planning experience.
- Public relations experience, including familiarity with media database tools such as Cision, Meltwater, or Muck Rack.
- Social media knowledge.
- Creator reporting experience.
- Basic awareness of FTC guidance on endorsement and influencer disclosures.
- Interest in or familiarity with the professional salon industry
Education:
- Bachelor's degree in public relations, communications, journalism, marketing, or a related field preferred
Experience:
- Experience supporting creator or influencer campaigns is a plus
- Beauty, fashion, lifestyle, or agency experience preferred
We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply.
Working Conditions
- Office-based in Santa Monica, with a hybrid schedule.
- Computer-based work, with extended periods at a desk.
- Occasional evening and weekend hours for events, launches, and press activities, with overtime and meal and rest periods handled in line with California law and JPMS policy.
- Occasional local travel for events and limited overnight travel is possible.
- Ability to lift, carry, and pack products, event materials, and shipments.
Competitive Compensation:
- The expected hourly range for this position is $31.25 to $33.66 an hour. The exact hourly pay is determined by various factors including geographic location, experience, skills, and education.
- Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results.
- Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more.
We are an Equal Opportunity Employer and take pride in a diverse environment.
