Warehouse Muda III (2nd Shift)

Position Overview The Muda Operator (2nd shift) is a key position within operations that will focus on handling problem orders by identifying the problem, analyzing possible solutions, and deciding on the best course of action, in a timely manner.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) · Diagnose why an order had to be removed from the standard process · Ability to successfully resolve an issue and move the order along to the next process · Respond to and/or report recurring issues. · Assist with and perform investigations into process failures and document findings accordingly · Support cross-training efforts for current techs and assist in training new techs, as needed. · Continuously identify opportunities to improve the overall success of operations. · Work with engineering and quality to initiate and implement process improvements · Effectively work in a dynamic, team environment, with the flexibility to rotate responsibilities as required. · Perform quality checks on devices. · Proactively identify areas for improvement related to operations. · Maintain accurate documentation and records with integrity. · Interpret and input data into application-based data systems. · Read, comprehend, and adhere to written work instructions, SOP’s, etc · Follow verbal instructions from supervisors, group leaders, and trainers. · Adhere to all safety policies and procedures and promote a safe work environment for all team members. · Consistently meet attendance, quality, and productivity expectations. · Accomplish other duties as required.

Competencies (Knowledge and Skills needed for this position) · Strong oral and written communication skills. Group presentation skills. · Read, Write, and Speaks English · Strong computer experience. · Proactively identify areas for improvement related to manufacturing quality, processes, and productivity, by monitoring actual production. · Continue to work as a tech when not assigned training duties · Attention to detail and ability to work with a sense of urgency. · Ability to adapt to/work in a dynamic workplace environment · Ability to work independently and as part of a team · Ability to identify opportunities for process improvements · Be flexible to change to complete job functions and actively seek opportunities through flexing to achieve business objectives.

• Required Education
• High School Diploma/GED Required
• Experience

o Hearing Aid Manufacturing experience preferred. o Knowledge of a variety of hearing aid manufacturing roles