Sr Director Communications

Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The Sr Director Communications is a senior level leader that is responsible for developing and executing a comprehensive communication strategy that enhances the Mohawk Flooring North America segment's reputation, brand, and relationships with internal and external stakeholders. This role is responsible for helping to shape the organization's public image, manage relationships with stakeholders, and ensure consistent and effective messaging across various channels. This position sets the tone for how the business shares information with employees, providing a creative vision that successfully translates key messages into behaviors with both hands-on responsibilities and leadership duties that define how information is shaped to achieve the organization’s objectives.

What you’ll do:

• Build and maintain strong relationships with key internal and external stakeholders, including employees, executives, internal clients, community partners and local media.
• Lead, coach, and develop a team responsible for employee communications, digital channel management, community relations, employee engagement and employer brand social media initiatives, fostering a high-performing and collaborative communications function by:
• Directing strategy, content, and governance for internal communication channels, including intranet, mobile platforms, digital signage, email communications, video, print materials, town halls, leadership forums, and employee events.
• Partnering with Human Resources and other business functions to deliver communication solutions that support employee engagement, attraction, retention, recognition, and organizational effectiveness.
• Managing the community giving request and distribution process
• Leading communications supports community relations initiatives that strengthen Mohawk's connection to employees and local communities.
• Overseeing employer brand social media strategy and content in partnership with Talent Acquisition and Marketing to enhance Mohawk's reputation as an employer of choice and support recruiting efforts.
• Establish and maintain a proactive communications planning process, including an enterprise communications calendar, messaging cadence, and governance framework that balances strategic initiatives with emerging business needs and reactive communications support.
• Lead the development and execution of integrated communication strategies for organizational announcements, business updates, transformation initiatives, leadership communications, change management efforts, issues management, and crisis communications.
• Serve as a strategic communications advisor to senior leaders and business partners, translating business goals into effective communication strategies, transparent messaging, and plans that drive understanding, alignment, engagement, and results.
• Lead efforts to enhance employee engagement through effective communication channels.
• Develop and execute a content strategy that aligns with the organization's brand and messaging.
• Collaborate with Marketing teams to align communication efforts with branding initiatives.
• Establish metrics and measurement practices to evaluate communication effectiveness, channel performance, employee engagement, and campaign outcomes, using insights to continuously improve results.
• Partner with Corporate Communications to ensure alignment with enterprise messaging, brand governance, reputation management, and company-wide communication priorities.
• Adjust strategies based on data insights to continuously improve communication outcomes.
• Establish and assure adherence to budgets, schedules, work plans, and performance requirements.
• Perform other duties as needed.

What you have:

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 12+ years’ relevant experience or equivalent education and/or experience.
• 7+ years of management experience.

What you’re good at:

• Communicating effectively with a wide range of individuals in written, oral and interpersonal form
• Staying organized and paying attention to detail in a fast-paced environment
• Maintaining technical proficiency with the software, equipment and web-based tools necessary to lead the function
• Prioritizing a strong sense of storytelling, both verbally and visually, with an emphasis on acculturating messages and ensuring consistency of content, tone and visuals
• Taking ownership of a project or task, thinking outside of the box and creating solutions that drive results
• Working autonomously as well as collaboratively
• Focused on and responsible for their team's productivity and collective impact.
• Able to multitask, prioritize, delegate, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential people data.

What else?

• This employee will be responsible for direct reports.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.