Specialised Banking Manager, Perth

• Work alongside experienced bankers supporting GEC and Professional Services customers in Perth.
• Shape complex transactional banking solutions that help customers succeed and contribute to NAB's continued market leadership.
• Enjoy the support of an invested leader and a culturally safe team environment that prioritises coaching, growth and belonging.

Our people are customer obsessed. They work in close partnership to prioritise customer needs and deliver exceptional outcomes. This collaborative mindset enables innovation and builds enduring customer relationships supporting our ambition to be the most customer‑centric company in Australia and New Zealand.

In the role of a Specialised Banking Manager, Perth you will work closely with Clinton Byrne, Specialised Business Executive, WA, SA & NT, supporting Government, Education & Community (GEC) and Professional Services customers while contributing to key business priorities and continuously improving how we serve our customers.

You’ll make an impact each day by:

• Support bankers to grow revenue and customer satisfaction through targeted transactional solutions.
• Deliver exceptional service through meaningful customer connections.
• Educate customers and stakeholders on NAB’s banking products and digital channels.
• Identify opportunities to increase customer participation and product usage.
• Maintain compliance by adhering to risk, policy and procedural requirements while supporting innovation.

You’ll bring to this role:

• Experience in transactional or business banking.
• Front line customer service and sales experience.
• Ability to work independently and manage your own business.
• Strong commercial acumen and customer focus.
• Interest or experience in financial technology and system integration.
• Passion for improving customer outcomes and understanding market trends.
• Exceptional communication and stakeholder management skills.
• The curiosity to ask questions, challenge thinking, and drive continuous improvement.

A diverse and inclusive workplace works better for everyone

We know that when our colleagues feel valued and celebrated for who they are, our customers experience banking that’s fairer, more accessible, and designed with who they are in mind. That’s why we’ve built a culture of inclusion and respect, where colleague voices are heard and valued, and everyone is supported to bring their authentic selves to work.

For details on the recruitment process, and accessibility, or alternate methods to apply for this role, please visit https://www.nab.com.au/about-us/careers/apply-for-job. To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit our Careers page through the link above for other contact options.

Build your career with NAB

At NAB, we encourage our colleagues to invest in their skills, experiences and careers. To put your best application forward, we recommend firstly reviewing the job advertisement and the Role Purpose Statement (also known as the position description – this is linked to the job advert). This will give you a clear idea of what the role entails. If the opportunity excites you and aligns with your career aspirations, you should seek your People Leader’s endorsement and apply.

Note: all NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role.

Looking for career advice?

We’re excited about your interest in this opportunity! For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance. Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path.

We wish you the best of luck with your application! Application updates will be shared with you from PageUp (our recruitment system). We recommend you filter our current opportunities to your preferred location before applying. If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know.