Senior IAM RBAC & ABAC Manager

Date Posted:

2026-11-02Country:

United States of AmericaLocation:

OTCTH: Connecticut Home Offices Remote Location, Remote City, CT, 06032 USA Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is seeking a highly experienced Sr. IAM RBAC & ABAC Manager to join our global Identity and Access Management (IAM) organization and lead the design, implementation, and governance of enterprise Role-Based Access Control (RBAC) and Attribute-Based Access Control (ABAC) frameworks. This role partners with business stakeholders and Managed Service Providers to advance identity governance, automate Joiner-Mover-Leaver (JML) processes, strengthen access controls, and improve operational efficiency through analytics, policy-based access management, and scalable automation across a global enterprise.

On a typical day you will:

Identity Governance & Access Control

• Lead the design, implementation, and continuous improvement of enterprise RBAC and ABAC frameworks, including roles, rules, attributes, entitlements, datasets, and access policies.
• Establish governance processes that support least privilege, risk mitigation, access certification, entitlement reviews, application certification, and audit readiness.
• Use role mining, entitlement analytics, and risk-based intelligence to identify access patterns, optimize access models, and strengthen enterprise access controls.

Lifecycle Management & Automation

• Own identity lifecycle governance processes, including Joiner-Mover-Leaver, birthright access, application onboarding, access requests, provisioning, and reporting.
• Enhance automation across onboarding, transfers, terminations, access provisioning, integrations, APIs, and event-driven workflows.
• Partner with HR, application, and technology teams to improve workforce identity data quality, onboarding experience, and policy-based access decisions.

Stakeholder Engagement, Reporting & Delivery

• Translate business needs into functional and technical requirements through workshops, stakeholder engagement, and collaboration with business, technology, application, and global teams.
• Partner with managed service providers and implementation teams to deliver IAM solutions aligned to business requirements, compliance standards, testing expectations, and reporting needs.
• Develop and maintain IAM, RBAC, and ABAC dashboards and metrics that provide visibility into access governance effectiveness, compliance, operational performance, risks, and optimization opportunities.
• Coordinate testing and delivery activities, including planning, test execution, defect management, user acceptance testing, remediation tracking, and implementation recommendations.
• Present findings, recommendations, and program status updates to business leaders, application owners, auditors, and executive stakeholders; travel up to 5% as needed.

Operational Excellence & Continuous Improvement

• Develop and maintain IAM policies, procedures, standards, operational documentation, and process controls that support scalable and consistent delivery.
• Identify opportunities to streamline workflows, improve user experience, reduce manual effort, and strengthen operational resilience.
• Lead continuous improvement initiatives that increase IAM program maturity, scalability, automation, and service quality.
• Follow established change management practices, including impact assessment, implementation planning, approvals, communications, post-implementation review, and production support.

What you will need to be successful:

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or equivalent professional experience.
• Preferred Certifications: Security+ (Sec+), CISSP, CISM, Certified Identity and Access Manager (CIAM), and Saviynt Certification.
• 5+ years of progressive experience in Identity and Access Management (IAM), Identity Governance Administration (IGA), or related cybersecurity disciplines.
• 5+ years designing and implementing RBAC and ABAC solutions within large enterprise environments.
• 3+ years of business and systems analysis experience supporting IAM initiatives.
• Experience operating within highly regulated and audit-driven environments.
• Hands-on experience with Identity Governance Administration (IGA) platforms and identity lifecycle management processes.
• Demonstrated experience supporting SOX, audit, compliance, and access governance programs.
• Experience working within global organizations utilizing managed services and onshore/offshore delivery models.
• Ability to travel up to 5%

Technical Knowledge

• Deep understanding of:
• RBAC and ABAC
• Applications Onboarding and Certification
• Identity Governance & Administration
• Access Management
• Privileged Access Management
• Policy-Based Access Control
• Fine-Grained Authorization
• Segregation of Duties (SoD)
• Experience with workforce identity lifecycle processes, including onboarding, transfers, terminations, and provisioning.
• Knowledge of cloud and enterprise environments such as:
• Microsoft Entra ID (Azure AD)
• Active Directory
• Oracle
• UNIX/Linux
• Mainframe platforms
• Familiarity with:
• Identity Governance and Administration tools
• Privileged Access Management tools
• MFA technologies
• SSO solutions
• API-based integrations

Professional Skills

• Strong leadership, communication, and stakeholder management skills.
• Proven ability to facilitate discussions between business and technical teams.
• Strong analytical and problem-solving capabilities.
• Experience leading process optimization, governance, and operational improvement initiatives.
• Knowledge of Agile and Waterfall project delivery methodologies.
• Experience using scripting, automation tools, or advanced Access and Excel capabilities for analysis and reporting.

Additional Comments:

Given the nature of the position, applicants must have authorization to work in the U.S. now and in the future without sponsorship.

What we offer:

• We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
• Enjoy three weeks of paid vacation, along with paid company holidays
• We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
• Life insurance and disability coverage to protect you and your family.
• Voluntary benefits, including options for legal, pet, home, and auto insurance.
• We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
• Pursue your educational goals with our tuition reimbursement program.
• Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation.

The salary range for this role is $$138,000 - $175,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext! Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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