Scheduler

This is NewCold We Are NewCold, a global leader in cold chain logistics with a focus on the development and operation of large, highly automated cold storage. Learn more about us at www.newcold.com. Position Overview We are looking for a Scheduler to work closely with Shift Supervisors and Leads, Planners, Warehouse Staff and the local NewCold management team. The Scheduler is responsible for ensuring that all customer Inbound and Outbound loads are set up for delivery or pickup, gathering and maintaining all data and records relative to scheduling, utilizing computers, online portals, 10 key calculators, telephones, photocopiers, etc., to either report shipping or receiving information or update system. This person will consistently contribute to NewCold’s key performance areas, customer satisfaction, productivity and accuracy, while maintaining a positive work environment. Roles and Responsibilities

• Assist in meeting scheduling demands while building good customer relationships and ensuring all requests are responded to in the highest professional manner.
• Set up all customer pickups and deliveries using the MLS system.
• Update online scheduling portals (BlueJay, C3) with appointments.
• Respond to all customer and carrier calls that are received in the highest professional manner.
• Run required reports for NewCold customer needs.
• File paperwork in appropriate areas and cycle full file boxes into storage.
• Distribute documentation to appropriate teams.
• Maintain facilities pickup and delivery schedule and ensure the accuracy of all scheduling documents.
• Assist Site Manager and Operations Manager with any special requests.
• Assist the operation as required by the site, including: o Assist colleagues in carrying out tasks as required. o Help maintain a clean and tidy work environment. o Assist in the freezer as needed. o Continuously look for areas of improvement.

Requirements

• 1 to 2 years’ related experience and/or training; or equivalent combination of both
• Detail and customer service oriented.
• Excellent planning, organizing, problem solving and decision-making skills.
• Strong written and communication skills.
• Excellent mathematical skills.
• Must be able to sit for 8+ hours.
• Must be able to lift minimum of 30lbs
• Must be able to work in freezer environment on occasion as needed. Education/Certification
• High School Diploma or GED required.

NewCold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training. NewCold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.