Operations Intern
- Omaha, NE, United States
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Job details
- Posting language
- English
Original job description
About the Opportunity We are seeking a curious, motivated Growth Operations Intern to join Scott Data’s Growth Ops team. This hands-on opportunity is ideal for a student who wants to learn how sales, marketing, customer experience, and business operations work together to drive growth. You will help turn ideas and data into practical improvements while gaining exposure to a growing technology and infrastructure business. Working closely with the Growth Ops team and collaborating with Operations, Finance, Technology, and Leadership, you will contribute to real projects involving business development, CRM and pipeline coordination, marketing initiatives, customer engagement, reporting, and process improvement. Who Are We Scott Data is an Uptime Institute Tier III-certified multi-tenant data center and infrastructure provider based in Omaha, Nebraska. We steward the assets of the Scott Technology Campus to create lasting impact by advancing innovation and education while honoring the legacy of Walter Scott, Jr. We serve a broad range of customers with mission-critical security and uptime requirements, including local and national businesses, education, defense, and technology innovators. Our offerings cover commercial office space; traditional as well as HPC colocation with highly redundant power and cooling; onsite IT and infrastructure support; and Managed Services including virtualization, storage, and networking. We believe exceptional infrastructure starts with exceptional people. Our team is collaborative, curious, and committed to delivering trusted solutions while serving our customers and community with integrity. What You’ll Learn
- How the Growth Ops team connects business development, sales pipelines, marketing, and customer relationships to support growth.
- How customer research, competitive insights, and market trends help identify new opportunities.
- How CRM data, Excel, Microsoft 365, website analytics, and dashboards inform decisions and measure progress.
- How campaigns, content, events, and customer touchpoints build awareness and strengthen relationships.
- How to manage projects, communicate professionally, collaborate across teams, and present recommendations.
Key Duties and Responsibilities
- Help maintain CRM records, track opportunities, organize pipeline information, and support sales follow-up.
- Assist with marketing campaigns, digital content, events, and brand initiatives.
- Support customer engagement, onboarding communications, and efforts to improve the customer experience.
- Research prospective customers, industries, market trends, and competitors to uncover growth opportunities.
- Coordinate across departments to keep growth initiatives moving and improve handoffs.
- Build and update simple reports, dashboards, and presentations that track growth activities and results.
- Help prepare sales materials, proposals, customer communications, and business development outreach.
- Identify opportunities to streamline workflows, improve data quality, and make processes more efficient.
- Organize and maintain Growth Ops playbooks, templates, documentation, and project trackers.
- Review website and campaign performance using available analytics tools and share actionable observations.
- Own a defined internship project and present findings or recommendations to the Growth Ops team.
Qualifications
- Currently pursuing a degree in Business, Marketing, Communications, Analytics, Management, or a related field.
- Interest in business growth, sales, marketing, customer experience, data, or process improvement; prior industry experience is not required.
- Comfort using Microsoft 365 tools, especially Excel, PowerPoint, Word, and Teams, with a willingness to learn new systems.
- Exposure to CRM tools, Hubspot, Google Analytics, LinkedIn or digital marketing is helpful but not required.
- Clear written and verbal communication skills and a collaborative, customer-minded approach.
- Curiosity, initiative, attention to detail, and a willingness to ask questions and solve problems.
- Ability to manage priorities, work with different teams, handle information responsibly, and follow company policies.
Internship Details
- Location: Scott Data Center, 6825 Pine St, Omaha, NE 68106 (onsite role)
- Schedule: Full-time internship (part-time schedule may be considered based on business needs and school schedule)
- Duration: Summer internship
- Reports To: Growth Ops leadership
- Compensation: Paid internship; pay rate to be determined based on experience, education, and internal guidelines.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is primarily an office setting.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
NoAK Management LLC provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.
E-VERIFY:
NoAK Management LLC is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For information about the E-Verify program, please visit: https://www.e-verify.gov/employees
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 10 pounds, talk and hear. The employee is occasionally required to sit and reach with hands and arms. The work environment may have extended working hours, frequent time constraints, and shifting priorities, contributing to physical and mental stress. Specific vision abilities required by this job include close vision.
More about this job
Skills
- Sales
- Customer experience
- Leadership
- Reporting
- Process improvement
- Customer relations
- Research
- Microsoft Excel
- Microsoft 365
- Manage several projects
- Onboarding
- Presentation skills
- Documentation
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Teams
- HubSpot
- Google Analytics
- Digital marketing
- Communication skills
- Attention to detail
- Use questioning techniques