Collector - Outbound

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Job details

You will answer inbound phone calls from internal and external customers
Process payments
Make credit release decisions following procedures as stated in The Linde Gas & Equipment Inc. way
You will refer customer disputes to field personnel for final resolution
Make payment arrangements on delinquent accounts
You are expected to perform outbound collections calls in support of credit release procedures
Escalate customer disputes and collections situations as necessary
Assist team in meeting inbound service level standards