Big Night Entertainment Group - Security Supervisor

As a Security Supervisor, a typical day might include the following:

• Supporting the security management team in supervising assigned work areas, mentoring, coaching and counseling security officers alongside management as needed
• Coordinating nightlife setup throughout the venue lobby and dancefloor/VIP area
• Pre-shifting security team nightly
• Assigning security officers their positions
• Managing and enforcing identification procedures
• Ensuring all liquor laws are being followed by guests and staff members
• Enforcing all Big Night policies and ensuring they are being followed by security team
• Managing safety in the venue
• Monitoring front door activity, controlling occupancy limits and line management
• Providing guests with information and outstanding customer service
• Calmly and effectively deescalating situations in accordance with Big Night standards
• Protecting the venue from damage
• Clearing patrons from venue at end of business, assisting with dispersing them outside of venue upon exit
• Breaking down nightly setup at end of shift, conducting a nightly walkthrough and post shifting security officers as needed
• Following proper reporting procedures and documentation on any guest or employee incidents and managing all incidents professionally
• Other duties as assigned

Requirements

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

• You have at least two to three years of related experience
• Nightlife experience in a similar, upscale, high-volume environment required
• You have a thorough understanding of general security procedures, as well as some familiarity with liquor laws, license rules and regulations
• You present a neat and professional appearance
• You are able to communicate effectively and accurately with customers, the public and co-workers
• You are able to demonstrate teamwork with other staff members
• You are able to de-escalate issues

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• May be required to lift or move up to 75 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Non-typical office hours will be customary including evenings, weekends, and holidays. The estimated schedule for this position will be Thursday through Saturday from 7:00 PM – 3:00 AM and is estimated to work at least two days per week for special events