Receptionist
Company: Jetro / Restaurant Depot
Location: 80 Ridgeland Rd, Rochester, NY 14623
Job Type: Full-time
Sector: Warehouse Team Member - Non Union
Compensation: $17.00 - $17.57
JOB DETAILS
Job Summary
The Receptionist is responsible for managing front-desk operations, ensuring accurate handling of customer interactions, administrative tasks, and communication processes. This role supports overall store operations by maintaining organization, ensuring proper documentation, and providing a professional and efficient point of contact for customers and internal teams.
Key Responsibilities
- Manage reception desk operations to ensure consistent coverage during business hours
- Greet and assist customers, vendors, and visitors in a professional and efficient manner
- Answer and direct incoming calls to appropriate departments or personnel
- Maintain accurate documentation and records in accordance with company standards
- Ensure compliance with required documentation and posting requirements
- Monitor and organize incoming and outgoing communications, including messages and inquiries
- Assist with coordinating internal communication between departments
- Maintain cleanliness, organization, and overall presentation of the reception area
- Identify and escalate operational issues, documentation concerns, or compliance gaps
Qualifications
- Previous experience in reception, administrative, or customer service roles
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Strong attention to detail and organizational abilities
- Basic proficiency in Microsoft Office (Excel, Outlook, etc.)
Preferred Qualifications
- Experience in a retail or warehouse environment
- Familiarity with administrative processes and documentation requirements
- Experience handling high-volume customer or call interactions
Work Environment / Expectations
Primarily office or front-desk environment within a retail or warehouse setting. Requires sitting, standing, and interacting with customers and staff throughout the shift. May require schedule flexibility based on business needs.
Benefits & Perks
- Medical, Dental, and Vision Insurance Coverage
- 401(k) Retirement Plan with Employer Match
- Paid Time Off (PTO) in accordance with company policy
- Six (6) Paid Company Holidays
- Tuition Reimbursement Program (subject to eligibility and plan guidelines)
- Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)
- Competitive and Comprehensive Benefits Package Designed to Support You and Your Family
- All benefits are subject to eligibility requirements and plan terms
Job Ref #:d6a2bed5-6c6f-4fe0-b5d5-804739a9d874
Date Posted:2024-11-06