Position Description:
Set up and clear tables, stock all service stations and assist food servers with table service to ensure total guest satisfaction in a professional & courteous manner.
Work Performed:
- Prepare any necessary setup to perform the job properly. (Complete side-work)
- Quickly clear dirty table settings and prepare the table for resetting. Promptly, quietly and consistently reset all service ware as prescribed.
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
- Serve guests with beverages, bread and butter to begin their dining experience and replenish as necessary. Service should be in a friendly and courteous manner.
- Transport all dirty tableware from the dining room to the dishwashing area for proper cleaning.
- Keep the workstation clean.
- Perform general cleaning tasks using standard restaurant cleaning products as assigned by supervisor to adhere to health standards.
- Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total guest satisfaction.
- Remove the garbage bags/bin from restaurant and bar.
- Report your supervisor before ending your shift.
- All other projects as requested by management.
- Attend pre-shift meeting to review/communicate information regarding service, VIG’s, specials, etc.
- Consistent attendance at company/restaurant training programs as they are scheduled.
Physical and Technical Environment:
- Ability to stand and walk during 8 to10 hour shifts.
- Ability to reach, bend, stoop, and wipe to perform essential job functions.
- Ability to lift and carry large trays weighing up to 30 pounds through a crowded room.
- Ability to work under pressure and deal with stressful situations during busy periods.
Required Experience:
- Complete knowledge of the appropriate table settings and service ware.
- Basic knowledge of all menus & wine list.
- Work efficiently as a team member
- Knowledge of restaurant layout
- Observe all safety procedures during the execution of assigned duties.
- Observe all restaurant policies regarding uniform, hygiene and grooming.
- Ability to read, write and speak the English language sufficient to understand menus, special promotions, communicate with guests to explain and record orders.
Minimum requirements:
Any combination of education, training, or experience that provides the required knowledge, skills and abilities. Prior hospitality experience preferred. Needs to be flexible, self-motivated, and positive and have a professional attitude towards guests, co-workers, and management. Must also be able to perform all related duties as assigned.
Required Education: High School diploma or equivalent