Overview
Application and Innovation Customer Engineer (CE)
JDA TSG is seeking a highly experienced .NET and Java Application and Innovation Expert to work as a Customer Engineer (CE). This role provides advisory services in architecture, consulting, and technical support to help customers develop solutions and resolve issues related to .NET Framework and Java application modernization.
Title: Application and Innovation Customer Engineer Location: Remote, United States Salary: $95,000–$110,000
What You Will Do
Provides subject matter expertise in guiding customers and leading working sessions in the following areas:
- .NET Development, Code Review, Debugging, Performance Tuning, and Optimization
- Java Application Modernization, Enterprise Application Migration, and Architecture Design
- BizTalk Server Architecture, Administration, and Health Checks
- Azure DevOps Services
- GitHub, GitHub for Developers, and Source Control
- Secure DevOps and Application Security Principles and Practices
- Proof of Concept (PoC) Development
- Production Deployment and Release Oversight
- Technical Assessment and Application Architecture Review
Who You Are
Required / Minimum Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field; equivalent certifications or experience may be considered.
- 4+ years of development-related experience using Visual Studio and .NET applications (.NET Framework or .NET Core) in on-premises, hybrid, or Azure production environments.
- 1+ year of experience using Azure DevOps or GitHub.
- 2+ years of customer-facing experience collaborating with stakeholders, management, teams, or developers.
- Proven experience planning, deploying, operating, and optimizing on-premises, hybrid, and/or cloud applications.
- Demonstrated excellent customer service skills.
Preferred / Optional Skills
- Large-scale or N-tier application development.
- Web application, Web Services/API, or microservices development.
- Cloud Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
- Application development environments and pipeline development.
- Experience with TFS, Azure DevOps, and GitHub, including an understanding of the CI/CD lifecycle.
- Application containerization using Kubernetes or Windows Containers.
- Working knowledge of additional programming languages and frameworks, such as Python, Angular, C++, and Java, in addition to C#.
- Production debugging and troubleshooting.
- Application monitoring using Application Insights or applications running on IIS.
- Knowledge of resilient application architecture and experience building secure, resilient applications.
Additional Technical Skills
- Web Hosting: IIS, Kestrel
- Containers and Orchestration: Kubernetes, Docker
- Application Monitoring and Telemetry: Azure Monitor, Application Insights
- Programming Languages and Frameworks: C#, .NET, Java, Python, Angular, C++
- Infrastructure as Code (IaC): ARM Templates, Bicep, Terraform
- Low-Code / No-Code Development: Microsoft Power Platform, Azure Logic Apps, Azure API Management (APIM), Power Platform configuration and development, and general low-code development practices
Relevant Certifications
- Microsoft Certified: Azure Developer Associate (AZ-204)
- Microsoft Certified: DevOps Engineer Expert (AZ-400)
- Microsoft Certified: Power Platform Developer Associate (PL-400)
- Microsoft Certified: Power Platform Solution Architect Expert (PL-600)
- Microsoft Certified: Azure AI Engineer Associate (AI-102)
- GitHub Foundations Certification
- GitHub Administration Certification
- GitHub Actions Certification
- GitHub Advanced Security Certification
What We Offer
- Healthcare - Comprehensive coverage for you and your family
- Employee Assistance Program - Get support when you or your family need it with counseling and coaching
- 401K with company match
- Paid time off
- Paid parental leave
- Volunteer Day Off
- Life insurance - Protect your loved ones and their future
- Business travel accident insurance
USD $95,000.00 - USD $110,000.00 /Yr.
We are an equal opportunity employer committed to building an inclusive workplace. To view our Equal Employment Opportunity (EEO) policy, please click here.
Provides subject matter expertise in guiding customers and leading working sessions in the following areas:
- .NET Development, Code Review, Debugging, Performance Tuning, and Optimization
- Java Application Modernization, Enterprise Application Migration, and Architecture Design
- BizTalk Server Architecture, Administration, and Health Checks
- Azure DevOps Services
- GitHub, GitHub for Developers, and Source Control
- Secure DevOps and Application Security Principles and Practices
- Proof of Concept (PoC) Development
- Production Deployment and Release Oversight
- Technical Assessment and Application Architecture Review
Required / Minimum Qualifications
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field; equivalent certifications or experience may be considered.
- 4+ years of development-related experience using Visual Studio and .NET applications (.NET Framework or .NET Core) in on-premises, hybrid, or Azure production environments.
- 1+ year of experience using Azure DevOps or GitHub.
- 2+ years of customer-facing experience collaborating with stakeholders, management, teams, or developers.
- Proven experience planning, deploying, operating, and optimizing on-premises, hybrid, and/or cloud applications.
- Demonstrated excellent customer service skills.
Preferred / Optional Skills
- Large-scale or N-tier application development.
- Web application, Web Services/API, or microservices development.
- Cloud Platform as a Service (PaaS) and Infrastructure as a Service (IaaS).
- Application development environments and pipeline development.
- Experience with TFS, Azure DevOps, and GitHub, including an understanding of the CI/CD lifecycle.
- Application containerization using Kubernetes or Windows Containers.
- Working knowledge of additional programming languages and frameworks, such as Python, Angular, C++, and Java, in addition to C#.
- Production debugging and troubleshooting.
- Application monitoring using Application Insights or applications running on IIS.
- Knowledge of resilient application architecture and experience building secure, resilient applications.
Additional Technical Skills
- Web Hosting: IIS, Kestrel
- Containers and Orchestration: Kubernetes, Docker
- Application Monitoring and Telemetry: Azure Monitor, Application Insights
- Programming Languages and Frameworks: C#, .NET, Java, Python, Angular, C++
- Infrastructure as Code (IaC): ARM Templates, Bicep, Terraform
- Low-Code / No-Code Development: Microsoft Power Platform, Azure Logic Apps, Azure API Management (APIM), Power Platform configuration and development, and general low-code development practices
Relevant Certifications
- Microsoft Certified: Azure Developer Associate (AZ-204)
- Microsoft Certified: DevOps Engineer Expert (AZ-400)
- Microsoft Certified: Power Platform Developer Associate (PL-400)
- Microsoft Certified: Power Platform Solution Architect Expert (PL-600)
- Microsoft Certified: Azure AI Engineer Associate (AI-102)
- GitHub Foundations Certification
- GitHub Administration Certification
- GitHub Actions Certification
- GitHub Advanced Security Certification