Examples of Duties Bowling Alley Operations & Facility Management
- Coordinate the daily operations, scheduling, and overall functionality of the JSU Bowling Alley.
- Assist the Student Center Operations Coordinator with the daily operation of the Jacob L. Reddix Building and other Student Center Operations-managed facilities.
- Review and process facility reservation requests, ensuring compliance with university policies and operational procedures.
- Monitor facility schedules to maximize space utilization and operational efficiency.
- Serve as the primary point of contact for students, faculty, staff, campus departments, Registered Student Organizations (RSOs), and external clients utilizing the Bowling Alley.
Event Coordination & Program Support
- Coordinate the planning and execution of meetings, tournaments, conferences, special events, and recreational programming within the Bowling Alley.
- Oversee event logistics, including room layouts, equipment needs, setup, breakdown, and operational support.
- Provide on-site event management to ensure successful execution and exceptional customer service.
- Collaborate with campus departments, student organizations, and community partners to support student engagement initiatives.
Student Engagement & Programming
- Develop and implement recreational programming, tournaments, wellness initiatives, and student engagement activities.
- Assist with promotional efforts through campus outreach, marketing materials, and social media.
- Evaluate participation, customer feedback, and program outcomes to recommend operational and programming improvements.
Audio-Visual & Technical Support
- Coordinate the setup, operation, and troubleshooting of audio-visual equipment, including microphones, projectors, speakers, screens, and presentation technology.
- Coordinate with appropriate technical support personnel for advanced equipment needs.
Vendor & Financial Support
- Assist with vendor coordination, service agreements, purchasing documentation, invoices, and event-related financial processes.
- Ensure compliance with university procurement policies and established operational procedures.
Facility Operations & Safety
- Monitor the Bowling Alley and assigned facilities for cleanliness, operational readiness, maintenance needs, and safety concerns.
- Submit and monitor work orders in collaboration with Facilities Management.
- Ensure all events and daily operations comply with university safety standards and risk management practices.
Administrative Responsibilities
- Utilize event management software (e.g., TripleSeat) to coordinate facility reservations and scheduling.
- Maintain accurate records related to reservations, programming, attendance, facility usage, and operational activities.
- Prepare reports, assessments, and recommendations to improve operational effectiveness and student engagement.
- Communicate regularly with the Director, Assistant Director, and Student Center Operations Coordinator regarding operational priorities, facility usage, and event support.
- Perform other duties as assigned in support of Student Center Operations. Typical Qualifications Required Qualifications
- Bachelor's degree in Higher Education, Student Affairs, Business Administration, Recreation Administration, Hospitality Management, Event Management, or a closely related field.
- Minimum of two (2) years of professional experience in event coordination, facility operations, student programming, conference services, or customer service.
- Demonstrated ability to coordinate multiple projects while meeting deadlines in a fast-paced environment.
- Strong organizational, interpersonal, written, and verbal communication skills.
- Excellent customer service skills with the ability to build positive relationships with diverse campus constituents.
- Proficiency in Microsoft Office Suite and standard office technology.
Preferred Qualifications
- Experience working in a college or university student center, student union, recreation facility, conference services, or student affairs environment.
- Experience using event management software such as TripleSeat, EMS, or similar reservation platforms.
- Experience operating and supporting audio-visual equipment and event technology.
- Experience coordinating vendors, contracts, purchasing, or financial processes.
- Experience supervising or mentoring student employees.
Benefits
We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
Part-time employees who work 20 hours or more per week are eligible for the complete benefits package.
To learn more details, visit our benefits page.