Job Description:
J.W. Rook & Son Inc, is seeking a customer service representative to assist with the day-to-day operations and servicing of our accounts.
Responsibilities:
· Supports Customers with direct services and sales related activities
- Develop strong client relationships that result in the sale of additional policies
· Work directly with clients to process endorsements, conduct audits, perform renewal reviews, and writing insurance policies
· Responsible for delivering service in a courteous, professional, and efficient manner
· Respond to questions and requests from customers quickly and accurately · Pro-actively prospect and generate new business appointments
- Round out and provide analysis on renewal strategies
- Maintain existing client relationships that result in a high retention rate
- Meet sales goals for new business and renewal of existing customers
- Develop and maintain positive relationships with partner insurance carriers
Office Location: You will be working in our office at: 122 W Andrews Street, Bethel, NC 27812
Compensation:
· Salary plus commission
· Bonus Opportunities
· Full health benefits
· 401k
· Paid time off
Qualifications:
· 2+ years of experience in Insurance or other Customer Service-related role
· North Carolina P&C license preferred or will be required to obtain within 6 months
About J.W. Rook & Son Inc.: J.W. Rook is an Independent Insurance Agency located in Bethel, N.C. and has been in business there for over 100 years. We offer Auto, Home, Business, & Life insurance.