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Added 15 hours ago
Infusion Nurse Practitioner (NP)
IVX Health
Danbury, CT
FT Infusion Nurse Practitioner | Day Shift | Tuesday - Friday and rotating Saturdays · Board Certification – AANP or ANCC certification required
Added 22 hours ago
Front Desk Coordinator
IVX Health
Cincinnati, OH
Full Time | Monday–Friday | Day Shift | Infusion Center-Based
Added 1 day ago
Infusion Registered Nurse (RN)
IVX Health
Pflugerville, TX
Life Support Certifications – BLS certification required; PALS certification preferred
Added 1 day ago
Infusion Registered Nurse (RN)
IVX Health
Austin, TX · Rollingwood, TX
Life Support Certifications – BLS certification required; PALS certification preferred
Added 1 day ago
Front Desk Coordinator
IVX Health
Cedar Park, TX
Added 2 days ago
Front Desk Coordinator
IVX Health
San Antonio, TX
Added 5 days ago
Business Development Manager
IVX Health
Paramus, NJ
Added 5 days ago
PRN Infusion Registered Nurse (RN)
IVX Health
Brentwood, TN · Columbia, TN · Franklin, TN · Murfreesboro, TN
Life Support Certifications – BLS certification required; PALS certification preferred
Added 6 days ago
Infusion Nurse Practitioner (NP) - PRN
IVX Health
Fort Wayne, IN
Day Shift | Days of Operation: Monday - Friday, rotating Saturdays · Board Certification – AANP or ANCC certification required
Added 8 days ago
Infusion Registered Nurse (RN)
IVX Health
Cincinnati, OH
PRN Registered Nurse (RN) | Day Shift | Outpatient Infusion Center · Life Support Certifications – BLS certification required; PALS certification preferred
Added 8 days ago
Infusion Registered Nurse (RN)
IVX Health
Bryn Mawr, PA
PT Infusion Registered Nurse (RN) | Day Shift | Wednesday - Friday and rotating Saturdays · Life Support Certifications – BLS certification required; PALS certification preferred
Added 8 days ago
HR Analyst
IVX Health
Brentwood, TN
Location: Brentwood, TN | Hybrid (2 - 3 days in office)
Added 8 days ago
HR Business Partner - Healthcare
IVX Health
Brentwood, TN
This role is hybrid working at our Corporate HQ in Brentwood, TN at least 3 days per week
Added 8 days ago
Infusion Registered Nurse (RN)
IVX Health
College Station, TX
Life Support Certifications – BLS certification required; PALS certification preferred
Added 9 days ago
Infusion Nurse Practitioner (NP)
IVX Health
Lansdale, PA · Philadelphia, PA
PT Nurse Practitioner | Day Shift | 3 days/week · Board Certification – AANP or ANCC certification required
Added 9 days ago
Infusion Nurse Practitioner (NP)
IVX Health
Orange, CT
Monday - Friday and one Saturday per month | Day Shift · Board Certification – AANP or ANCC certification required
Added 9 days ago
Insurance Follow-Up Specialist
IVX Health
Remote, United States
Added 12 days ago
Infusion Nurse Practitioner (NP) - Float
IVX Health
Bellaire, TX · Houston, TX
Board Certification – AANP or ANCC certification required · Life Support Certifications – BLS certification required; PALS certification preferred
Added 13 days ago
Business Development Manager
IVX Health
Laguna Hills, CA · Costa Mesa, CA
Added 13 days ago
IH
Nurse Practitioner (NP) - Part Time
IVX Health
Shawnee, KS · Kansas City, MO
- Part-time
Board Certification – AANP or ANCC certification required · Life Support Certifications – BLS certification required; PALS certification preferred
Added 14 days ago
Front Desk Coordinator - Heathcare
IVX Health
Overland Park, KS
Full-Time | Monday - Friday | Rotating Saturdays | Day Shift
Added 14 days ago
Infusion Registered Nurse (RN) - Park Slope
IVX Health
Brooklyn, NY
FT Registered Nurse (RN) | Monday - Friday and rotating Saturdays | Day Shift · Life Support Certifications – BLS certification required; PALS certification preferred
Added 15 days ago
Practice Manager
IVX Health
Jackson, TN
Added 15 days ago
PRN Infusion Nurse Practitioner (NP)
IVX Health
Charlotte, NC · Gastonia, NC · Matthews, NC
Board Certification – AANP or ANCC certification required · Life Support Certifications – BLS certification required; PALS certification preferred
Added 20 days ago
Infusion Registered Nurse (RN)
IVX Health
Bradenton, FL
Life Support Certifications – BLS certification required; PALS certification preferred

IVX Health

Front Desk Coordinator

Cincinnati, OH, United States

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Job details

Education: High school diploma
Experience: 1–3 years of front desk or administrative experience in a medical or healthcare setting
Posting language: English
Posted: Nov 11, 2026

Original job description

Healthcare Front Desk Coordinator

Full Time | Monday–Friday | Day Shift | Infusion Center-Based

We’re looking for a Front Desk Coordinator with more than just a friendly face - we’re looking for a calm, capable operations pro who’s ready to help redefine the patient experience from the moment someone walks through our doors.

This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you’ll be a key part of what makes IVX Health feel exceptional.

About the Role

As a Front Desk Coordinator, you’ll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.

What You’ll Do

Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days

What We're Looking For

1–3 years of front desk or administrative experience in a medical or healthcare setting
High School Diploma or GED required
Strong understanding of insurance verification, billing basics, and the patient intake process
Proficiency in EHR/EMR systems and scheduling software
Knowledge of medical terminology and patient-facing protocols
Exceptional customer service and communication skills
Ability to multitask in a fast-paced environment while staying organized and accurate
Quick learning agility - you adapt fast, absorb new processes quickly, and stay ahead of the curve
Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows

Why You'll Love IVX Health

We’re not just redefining care for our patients - we’re redefining it for our teams, too. When you join IVX, you’ll find:

Predictable Hours: Monday–Friday, regular business hours with rotating Saturdays
Supportive Culture: Work with a compassionate, values-driven team
Professional Growth: Tuition reimbursement, CEU access, and development opportunities
Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits

About IVX Health

IVX Health is a national provider of infusion and injection therapy for patients managing complex chronic conditions. Through a patient-centered approach focused on comfort, convenience, clinical excellence, and exceptional service, we're redefining the care experience and improving lives every day. As a growing healthcare organization, we're committed to supporting our employees with meaningful work, professional development opportunities, and a culture built on collaboration, innovation, and purpose.

Guided by Our Purpose

Mission: To improve the lives of those we care for by redefining the care experience. Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions. Values: Be Kind. Do What's Right. Never Settle. Make It Happen. Enjoy the Ride.

Benefits & Perks

Eligible employees may receive:

Medical, Dental, and Vision Coverage
Prescription Drug Coverage and Telemedicine Services
Health Savings Account (HSA), Health Reimbursement Arrangement (HRA), and Flexible Spending Options
401(k) Retirement Plan with Company Match
Life, AD&D, and Disability Insurance
Accident, Critical Illness, and Hospital Indemnity Coverage
Fertility and Family Planning Support
Tuition Reimbursement and Certification Assistance
Continuing Education and Professional Development Resources
Employee Assistance Program and Wellness Support
Paid Time Off
Volunteer Time Off and Charitable Giving Match
Employee Referral Bonus Program

Benefits may vary based on employment status and eligibility.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where all employees are treated with respect and provided equal employment opportunities. Employment decisions are made based on business needs, job requirements, qualifications, merit, and applicable law.

IVX Health prohibits discrimination, harassment, and retaliation of any kind and is committed to providing reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs.

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