Prep & Delivery Associate Reports To: Chef and General Manager
Key Purpose The Prep & Delivery Associate supports daily commissary production, catering, and micro market operations. This role prepares hot and cold food items in the commissary kitchen, supports micro market stocking, deliveries, and unloading of orders, drives the company van to deliver catering and commissary product, sets up catering events, provides a high level of customer service, and assists with additional duties as needed to keep the operation running smoothly. This role requires a valid Driver's License and Motor Vehicle Record (MVR) check, as operating a company vehicle is an essential responsibility in this position.
Hourly Wage ISS Guckenheimer offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The hourly pay range for this position is $26.00 - $29.00 .
Work Hours The work hours for this position are approximately 6:00 am - 5:00 pm , Mon-Fri .
Success Criteria
- Completes daily prep accurately, on time, and to recipe and spec
- Delivers product and catering orders on time, complete, and well presented
- Operates the company van safely and responsibly at all times
- Keeps micro market stocking and deliveries on track
- Provides a high level of customer service and clear, professional communication with guests, clients, and team members
- Maintains high food safety, quality, and sanitation standards
- Demonstrates flexibility, dependability, and strong time management
Key Accountabilities Prep Cook
- Prepare hot and cold commissary items according to recipes and specs
- Complete daily prep lists and production pars as assigned by the Chef
- Wash, cut, portion, and prepare produce, proteins, and other ingredients
- Package, label, date, and rotate all products using FIFO
- Follow HACCP, temperature logging, cooling, and holding procedures
- Wear cut gloves when cutting and follow all knife and equipment safety standards
- Keep workstations, equipment, and storage areas clean, organized, and sanitized
Delivery & Catering Support
- Load, transport, and deliver commissary product, catering orders, and supplies in the company van
- Stock, rotate, and merchandise the micro market
- Receive and unload vendor orders, check against invoices, and put away stock properly
- Maintain proper food temperatures and safe handling during transport
- Keep the company van clean, organized, and report any maintenance or safety issues immediately
- Monitor inventory levels and communicate needs to the Chef or General Manager
Catering
- Set up catering events according to order specs, including food, beverages, equipment, and displays
- Ensure catering presentation meets ISS Guckenheimer standards
- Break down catering events and return equipment to the kitchen
- Pick up and return catering equipment as scheduled
- Interact with catering clients and guests in a friendly, professional manner
Additional Duties
- Assist other kitchen and service positions as needed
- Attend daily MOD meeting
- Perform other duties as assigned by the Chef or General Manager
Ideal Experience
- 2+ years food service or kitchen prep experience, commissary or catering preferred
- Food safety knowledge and food handlers card
- Valid driver's license and clean MVR (Motor Vehicle Record)
- Must be 18 or older
- Comfortable driving a company van
- High level of customer service and strong communication skills
- Organized, friendly, dependable, and able to shift between tasks
Physical Demands
- On feet up to 8 hours
- Lift up to 50 lbs
- Push carts, bend, reach, load and unload van
- Drive company van as needed
- Work in hot and cold environments, including walk-in coolers and freezers
HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.
To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.
As a global organization ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and positively influence the market wherever we operate. Employment with ISS/Guckenheimer may be contingent upon successful completion of a background check and, where appliable, a drug and/or alcohol screening, in accordance with applicable laws and Company requirements.