RESIDENTIAL HVAC SERVICE TECHNICIAN Iris Mechanical Inc. is hiring an experienced Residential HVAC Service Technician to perform residential diagnostic, maintenance, and repair work throughout San Jose, Santa Clara, and surrounding Bay Area communities. POSITION DETAILS * W-2, hourly, non-exempt position * Part-time to full-time * Expected schedule: 20-40 hours per week * Base pay: $30-$33 per hour, based on experience and qualifications * Compensation reviewed every six months based on performance * Weekly hours depend on customer demand and are not guaranteed * Overtime paid in accordance with California law INCENTIVE COMPENSATION * Performance bonus equal to 20% of eligible collected net project profit after all documented project-related costs have been deducted * Additional $150 bonus for each qualified replacement lead, subject to company policy * Bonus eligibility and calculations are governed by the companys written bonus policy * No performance bonus is earned on projects with zero or negative eligible net project profit PRIMARY RESPONSIBILITIES * Diagnose and repair residential furnaces, air conditioners, heat pumps, ductless mini-splits, thermostats, and related HVAC components * Perform system maintenance, inspections, and operational testing * Troubleshoot electrical, airflow, refrigerant, and control-system problems * Explain findings and appropriate repair options clearly to customers * Obtain customer authorization before beginning additional work * Complete service reports, diagnostic notes, equipment readings, photographs, parts records, invoices, and customer signatures * Identify legitimate system-replacement opportunities without using high-pressure sales tactics * Collect customer payment when required * Maintain the assigned company vehicle, tools, equipment, and parts inventory * Follow company procedures, manufacturer instructions, safety requirements, and applicable codes * Protect customers property and leave each work area clean FLEXIBLE HVAC ASSIGNMENTS When residential service work is unavailable, the employee may be assigned HVAC installation, maintenance, shop, delivery, project-support, or other reasonably related HVAC duties. All hours worked on these alternate assignments will be paid at no less than the employees base hourly rate stated in the written employment offer. Performance bonuses may apply only to eligible projects under the companys written bonus policy. COMPANY-PROVIDED SUPPORT Depending on the assignment, Iris Mechanical provides: * Company service van for authorized business use * Company fuel card * Major tools, diagnostic equipment, and job-specific equipment * Uniforms and required personal protective equipment * Mobile device or access to the company CRM * Approved business-expense reimbursement * Paid required training, meetings, job preparation, and compensable travel time MINIMUM QUALIFICATIONS * Residential HVAC service, diagnostic, and repair experience * Ability to independently diagnose common furnace, air-conditioning, heat-pump, and control-system problems * Current EPA Section 608 certification * Valid California drivers license and an acceptable driving record * Authorization to work in the United States as a W-2 employee * Ability to use mobile applications and complete accurate service documentation * Professional customer-service and communication skills * Reliable attendance and ability to work independently * Ability to safely use ladders and work in attics, crawl spaces, mechanical areas, and outdoor conditions * Ability to lift and move HVAC tools, parts, and equipment safely PREFERRED QUALIFICATIONS * EPA 608 Universal certification * Experience with heat pumps and ductless mini-split systems * Experience with airflow measurements, static-pressure testing, superheat, and subcooling * Experience using a field-service CRM * Strong electrical and low-voltage troubleshoot ng skills * Experience generating qualified replacement opportunities from service calls SERVICE AREA San Jose, Santa Clara, and surrounding Bay Area communities. TO APPLY Email your rsum and a brief description of your residential HVAC service and repair experience to hr@irismech.com. Iris Mechanical Inc. California Contractor License #1131077 C-20 HVAC | C-10 Electrical Iris Mechanical Inc. is an equal-opportunity employer.