Open jobs in the United States

Save this search

Added 2 days ago
Information Security Engineer
IPsoft
New York, NY
Added 2 days ago
Senior Windows System Admin
IPsoft
New York, NY
Added 2 days ago
Windows System Administrator
IPsoft
New York, NY
Added 2 days ago
Cisco UC Automation Engineer
IPsoft
New York, NY
Added 2 days ago
IP Telephony Administrator
IPsoft
New York, NY
Added 2 days ago
IP Telephony Engineer
IPsoft
Austin, TX
Added 2 days ago
Sr. Lead MySQL DBA
IPsoft
New York, NY
Added 2 days ago
Customer Relationship Manager
IPsoft
New York, NY
Added 2 days ago
Help Desk Engineer
IPsoft
New York, NY
Added 2 days ago
CRM/Service Delivery manager
IPsoft
Austin, TX
Added 2 days ago
CRM/Service Delivery Manager
IPsoft
New York, NY
Added 2 days ago
C# Developer
IPsoft
New York, NY
Added 2 days ago
R&D Engineer -
IPsoft
New York, NY
Added 2 days ago
Senior Technical Engagement Manager
IPsoft
New York, NY
Added 2 days ago
NLP R&D Scientist
IPsoft
New York, NY
Added 2 days ago
Sr. Manager- PAAS Support
IPsoft
New York, NY
Added 2 days ago
LINUX PLATFORM ENGINEER (2PM-11PM)
IPsoft
Austin, TX
Added 2 days ago
Automation/ DevOps Engineer
IPsoft
New York, NY
Added 2 days ago
Software Developer- Cognitive Division
IPsoft
New York, NY
Added 26 days ago
Sr Java Developer
IPsoft Inc.
New York, NY
Added 26 days ago
Accountant
IPsoft Inc.
San Francisco, CA
Added 26 days ago
Technical Consultant
IPsoft Inc.
San Francisco, CA
Added 26 days ago
Senior Security Consultant
IPsoft Inc.
Houston, TX
Added 26 days ago
Security Consultant
IPsoft Inc.
Dallas, TX
Added 26 days ago
PMO Manager
IPsoft Inc.
New York, NY

IPsoft

Customer Relationship Manager

New York, NY, United States

Apply About employer

Applications open in a new tab.

Job details

Experience: Minimum of 2+ years hands-on technical experience in one or more domains required
Posting language: English
Posted: Apr 1, 2015

Original job description

Company Description

IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems.
IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft’s autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels.
Headquartered in New York City, IPsoft has operations in 10 countries across North America, Europe and Asia. IPsoft aims to be a true partner helping businesses achieve better outcomes.

Job Description

Responsibilities

Provide leadership of key, high-profile Global Fortune 1000 partner/client relationships.
Ensure absolute quality standards of technical & business service delivery
Provide direct project/account oversight and management.
Advocate client service requirements and “outside in” perspective.
Through expert understanding of IPsoft service delivery, advocate IPsoft’s services and solutions to client account portfolio.
Liaise between customers, IPsoft business executives, and technical subject matter experts to ensure consistent communications and quality service delivery.
Participate in internal & customer-facing conference calls, demonstrations, and presentations in conjunction with partner resources
Support direct management in other business and operational development initiatives, as required.

Qualifications

Degree in Computer Science, Information Management, or similar field (business-oriented technical degrees given special consideration and technical / business dual majors given most-favored status)
Minimum of 2+ years hands-on technical experience in one or more domains required
Minimum of 2+ years in a business-oriented role, such as technical project management or IT lead required
Experience in client management a must
Experience with Service Level Reporting a plus
Functional knowledge of the below domains, with expertise in at least one required. Special consideration for generalist technology backgrounds.
Data Networking
Storage Management
UNIX Systems Administration (Solaris, Linux, AIX, etc.)

Additional Information

Benefits

Competitive Base Salary
Medical Insurance, Dental Insurance, and Vision Care
Life Insurance
Short Term and Long Term Disability Insurance
401(K) Plan – 6% match
Flexible Spending Accounts: Health Care, Dependent Care, and Transportation

Apply About employer

More about this job

Skills

Leadership
Presentation skills
Computer science
Project management
Reporting
UNIX
System administration
Oracle Solaris
Linux

Report this job