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Added 34 mins ago
Customer Service Representative - Field Services
Invitation Homes
Sandy Springs, GA
Added 5 hours ago
Customer Service Representative- Property Management
Invitation Homes
Sandy Springs, GA
Added 1 day ago
Leasing Specialist
Invitation Homes
Roseville, CA
Added 1 day ago
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Invitation Homes
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Added 4 days ago
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Invitation Homes
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Added 5 days ago
Maintenance Technician II
Invitation Homes
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Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law
Added 5 days ago
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Invitation Homes
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Invitation Homes
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Added 5 days ago
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Invitation Homes
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Added 8 days ago
Manager, Rehab & Turn
Invitation Homes
Sandy Springs, GA
Must possess a valid driver’s license, automobile insurance, and other licenses and/or certifications as required by state law
Added 12 days ago
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Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law
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Dallas, TX
Added 13 days ago
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Invitation Homes
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Added 14 days ago
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Invitation Homes
Dallas, TX
Must possess a current driver's license, automobile insurance, and any other licenses and/or certification as required by state law
Added 14 days ago
Customer Service Representative- Property Management
Invitation Homes
Greenwood Village, CO
Added 14 days ago
Leasing Manager
Invitation Homes
Greenwood Village, CO
Must have reliable vehicle transportation to conduct reviews at any home with associates as scheduled

Invitation Homes

Customer Service Representative - Field Services

Sandy Springs, GA, United States

Apply on careers.invitationhomes.com About employer

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Job details

Posting language: English
Posted: Nov 10, 2026

Original job description

Who We Are Invitation Homes is a team of more than 1,700 associates who come from all walks of life. We call different communities “home," but our shared values bind us together. Invitation Homes is a place where possibility lives.

The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent resident experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can’t refuse.

Your Role on the Team As a Customer Service Representative – Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to residents and other partners in a fast-paced environment. This position includes but is not limited to the following activities:

Monitoring maintenance and turn & rehab dashboards and task center daily to ensure efficient response times to all work requests and communications
Managing the Maintenance Technician and/or Superintendent daily schedules & assignments to ensure optimum efficiency
Serving as first point of contact for maintenance related resident concerns and collaborating with internal teams to ensure appropriate corrective action
Reviewing and approving/declining work order proposals, within approval limit, verifying proper scope, documentation, and pricing
Assisting in researching and coordinating vacant utility issues to ensure utilities are activated in a timely manner
Managing and facilitating eviction schedules and personal property holds; coordinating eviction clean-outs and/or personal property removal
Performing other duties as assigned

Your Experience Includes

High school Diploma or GED
Proven experience in customer service or administrative functions
Experience in the property management or maintenance industry is helpful
Excellent organizational skills with a high level of attention to detail
Strong verbal and written communications skills
Effective customer service and conflict resolution skills
Intermediate proficiency in MS Word, Excel, Outlook and Adobe

Why Us We stand for flexibility, opportunity, and a home that people can make their own. It’s as true for our associates as it is for our residents. Just like we help our residents live freer, we liberate our associates’ careers, too. Our associates know that goals matter, potential is unlocked, and careers thrive. Invitation Homes isn’t just a workplace but a possibility place. We offer each new associate:

Competitive pay and an annual bonus program for all associates
Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays
401k with matching company contributions
Awesome work environment with casual dress
Team events and gatherings
Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, Valor, and Open Invitation.

Build a foundation here and apply today!

Salary Range The salary range for this position is: $17.90 - $31.03, plus individuals may be eligible for an annual discretionary bonus. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications, location, and applicable employment laws.

Compensation and Benefits To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:

Annual bonus program
Health, dental, vision, and life insurance
Long-term and short-term disability insurance
Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays
401(k) with company matching contributions
Awesome work environment with casual dress
Team events and gatherings (Pre- and Post-Covid)

Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at humanresources@invitationhomes.com.

To all recruitment agencies: Invitation Homes does not accept agency resumes. Please do not forward resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees related to unsolicited resumes.

Apply on careers.invitationhomes.com About employer

More about this job

Skills

Customer service
Administrative support
Documentation
Organizational skills
Attention to detail
Conflict resolution
Microsoft Word
Microsoft Excel
Microsoft Outlook
Employment law

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