Company Synopsis International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951. We are currently located in New York's JFK International Airport; Terminals 1, 4 (newly acquired) and 5, Washington DC's Dulles International Airport; Terminal B, Connecticut's Bradley International Airport; Main Terminal, Houston's George Bush Intercontinental Airport; Terminals C & D and our newly acquired operations, Daniel K. Inouye International Airport (HNL) in Honolulu and Kahului Airport (OGG) in Maui.
Summary:
We are seeking a Full Time OVERNIGHT Retail Sales Supervisor (11PM-7PM/9PM-530AM), who will be responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.
Perks & Benefits:
- Full Time opportunity
- Benefits: Medical, Dental, 401K
- Merchandise Discounts
- Paid time off and vacations
- Great work environment
Responsibilities:
- Manage the store in the absence of management, demonstrating outside sales and customer service skills.
- Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
- Adhere to U.S. Customs regulations and all company policies and procedures.
- Ensuring client concerns are solved professionally
- Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
- Act as role models of professionalism, ethical behavior and effective decision making at all time.
- Delegating tasks and following-up to ensure task completion.
- Observing and providing feedback of Associate performance.
- Motivating associate to perform at a high level
- Training employees to interact with clients in a professional manner
Education & Experience:
- Minimum of three (3) years of retail experience
- Minimum of one (1) year of supervisor/manger experience.
- Minimum of one (1) year of previous customer service or selling experience
- Ability to work in fast-paced environment
- Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
- Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)
Requirements:
- Must present professional appearance while interacting with clients
- Must be a team player
- Must participate in semi-annual inventory
- Must pass airport security background
Physical Requirements:
- Must be able to lift up to 25lbs
- Must be able to stand and/or walk for eight hours per shift
- Must be able to bend, kneel, and stoop.
We are an Equal Opportunity Employer Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice
9PM - 530AM
11PM-7AM