This is an entry level Insurance service representative position, with no previous insurance experience required. Great opportunity to learn the insurance industry and get paid to become a licensed insurance agent. We're looking for customer service-oriented individuals who are interested in Property and Casualty insurance business and are willing to grow along with us to fill the role of Insurance service Representative! **Benefits** - Starting base wage up to $15.00/hour. This is not a commission-based position - Paid training - Opportunity to become a licensed insurance agent at no cost to employee - No cold calling - Flexible scheduling - Weekly pay - Paid vacation and sick time - Promote from within - Health, Dental, Vision, Life insurance, Short-term and long-term disability - 401k with company match of 6% - Shift differential for nights and weekends - Bilingual differential available for Spanish speaking agents **Insurance Service Representative Job responsibilities** - As an insurance service representative, you will be answering incoming call center questions for multiple clients about insurance policies and insurance coverage issues, as well as consumer complaints and general inquiries - Demonstrate accuracy in processing client policy modifications based on the data given - Verify new customers coverage and present policyholders with proof of insurance paperwork - Keep track of all customer inquiries in multiple CRM or Agency management software - Stay up to date on new marketing efforts to answer insurance product inquiries utilizing all the resources available - Handle complaints, present appropriate solutions, and alternatives within the timeframes set, and follow up to ensure that the issue has been resolved **Insurance Customer Service Representative Qualifications** - Customer service oriented. Previous customer service a plus - Excellent active listening, interpersonal and verbal and written communication skills - Proficient typing and computer multi-tasking skills. Minimum of 35 WPM