Job Description
e are seeking a reliable Site Operator to support electric vehicle charging equipment at customer sites in the Port of Long Beach area. During this hypercare period, software improvements are being rolled out to address recently identified issues. This person will remain on-site near the equipment to monitor operations and respond if an issue occurs. Most of the time, the equipment operates independently, so this role requires someone who can stay alert during long periods of monitoring, carefully follow instructions, communicate clearly, and respond calmly when needed. This is not a senior technician or repair role. What You’ll Do Monitor automated EV charging equipment during plug-in and plug-out sequences in a live harbor environment. Step in when equipment experiences an issue, following established work instructions. Manually unplug vehicles if a connector becomes stuck, only after the charging session has stopped and proper procedures have been followed. Manually plug in or unplug vehicles if the automated equipment is down for an extended period to keep the fleet charging. Escalate unexpected equipment behavior to the on-call Service Engineer. Capture photos and videos of equipment events and share them with the remote support team for troubleshooting. Maintain a simple shift log documenting the time, vehicle, issue, and actions taken. Follow all OSHA requirements, terminal safety rules, and established safety procedures. What You Will NOT Do Open electrical cabinets or repair, adjust, or service the charging equipment. Override safety functions. Enter the equipment's motion area while it is operating. Perform work outside established procedures or instructions.
Skills and Requirements
Valid TWIC card (Transportation Worker Identification Credential), or ability to obtain one before starting, is required. Experience in an industrial, port, logistics, warehouse, fleet, or similar environment. Comfortable working around trucks, yard tractors, and moving equipment. Strong safety-first mindset. OSHA 10 certification is a plus. Reliable, punctual, patient, and able to stay focused during long periods of monitoring.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.