Archived listing. The details below describe a past opening.
Required Skills & Experience
- 3+ years of experience in project management, program coordination, release management, software implementation, deployment, or a closely related technology environment.
- Advanced Excel skills, specifically working with large datasets, exports, pivot tables, filtering, reconciliation, and data validation.
- Experience coordinating software releases, SaaS deployments, upgrades, or customer implementations across multiple customers simultaneously.
- Strong experience with data analysis and validation, including finding discrepancies, missing information, scheduling conflicts, and questionable data rather than assuming source data is accurate.
- Experience managing deployment schedules, customer readiness, dependencies, risks, deadlines, and action items across concurrent workstreams.
- Experience creating and maintaining operational reporting, project tracking, release reporting, or scheduling reports.
- Strong cross-functional communication and coordination skills, including driving work to completion across teams without direct authority
Nice to Have Skills & Experience
- Jira
- Confluence
- Salesforce
- Snowflake
- SQL
- Release-readiness dashboards/metrics PMP, PMI, or Agile certifications
Job Description
A customer of Insight Global is looking to hire a Project Manager – Software Delivery & Release Readiness to come onboard! This person will coordinate software updates and deployments across a large customer population, with a heavy focus on analyzing and validating customer, scheduling, and release data. They will use advanced Excel and reporting/tracking tools to identify data discrepancies, organize customers into deployment cohorts, manage schedules and dependencies, and coordinate across multiple internal teams. This is a hands-on coordination role that requires someone who is highly organized, comfortable challenging inaccurate data, and able to communicate clearly with both technical and non-technical stakeholders.
- Coordinate software releases and updates across a large number of customer environments.
- Export, analyze, and validate customer, scheduling, and release data using advanced Excel, including pivot tables and filtering.
- Identify missing, inaccurate, or conflicting data and work across teams to resolve discrepancies before deployments.
- Determine customer readiness and organize customers into appropriate deployment schedules/cohorts.
- Maintain deployment schedules while tracking milestones, dependencies, risks, action items, and readiness.
- Coordinate across Engineering, Operations, Support, Customer Delivery, and other teams to keep software releases moving.
- Build and maintain reporting around release status, customer readiness, scheduling, risks, and open actions.
- Support customer-facing communication regarding deployment schedules, upcoming activities, expectations, and changes.