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Added 18 mins ago
IG
Project Manager - Mechanical Construction
Insight Global
Fredericksburg, VA
- $80,000 to $122,000 USD / year
Added 18 mins ago
IG
Project Manager - Mechanical Construction
Insight Global
South Hill, VA
- $80,000 to $122,000 USD / year
Added 18 mins ago
IG
IT Support Engineer
Insight Global
Irvine, CA
- From $57 USD / hour
Added 46 mins ago
IG
Scheduler
Insight Global
Cedar Creek, TX
- $100,000 to $150,000 USD / year
Added 46 mins ago
IG
Hardware Test & Reliability Technician - Fremont CA
Insight Global
Fremont, CA
- From $45 USD / hour
Added 46 mins ago
IG
Hardware-in-the-Loop Technician
Insight Global
Fremont, CA
- From $50 USD / hour
Added 46 mins ago
IG
Hardware Test & Reliability Technician - Salem
Insight Global
Salem, OR
- From $45 USD / hour
Added 46 mins ago
IG
Assistant Project Manager - Mechanical Construction
Insight Global
South Hill, VA
- $65,000 to $98,000 USD / year
Must have strong interpersonal skills with good verbal and written communication while working in a team environment
Added 46 mins ago
IG
Senior Project Manager - Mechanical Construction
Insight Global
Fredericksburg, VA
- $125,000 to $190,000 USD / year
Added 46 mins ago
IG
Assistant Project Manager - Mechanical Construction
Insight Global
Fredericksburg, VA
- $65,000 to $98,000 USD / year
Must have strong interpersonal skills with good verbal and written communication while working in a team environment
Added 1 hour ago
IG
BI Developer
Insight Global
Jacksonville, FL
- From $57 USD / hour
Added 1 hour ago
IG
Data Engineer - Data Modeling, Governance & Quality
Insight Global
Jacksonville, FL
- From $68 USD / hour
Added 1 hour ago
IG
Data Engineer - ETL
Insight Global
Jacksonville, FL
- From $68 USD / hour
Added 1 hour ago
IG
Remote Wireless Network Engineer
Insight Global
Remote, United States
- From $74 USD / hour
Added 1 hour ago
IG
Chiller Plant Mechanic
Insight Global
Groton, CT
- $85,000 to $93,600 USD / year
Added 1 hour ago
IG
Fiber Design Engineer
Insight Global
Scranton, PA
- From $50 USD / hour
Added 2 hours ago
IG
AI Risk and Governance Manager
Insight Global
Columbus, OH
- From $97 USD / hour
Added 2 hours ago
IG
Administration Assistant
Insight Global
Dale, VA
- $50,000 to $60,000 USD / year
Added 2 hours ago
IG
Certified Medical Assistant (CMA)
Insight Global
Saint Augustine, FL
- From $19 USD / hour
Added 2 hours ago
IG
Sr Level Mechanical Design Engineer
Insight Global
Huntsville, AL
- From $83 USD / hour
Added 2 hours ago
IG
Mid Level Mechanical Design Engineer
Insight Global
Huntsville, AL
- From $79 USD / hour
Added 2 hours ago
IG
Jr. Mechanical Design Engineer
Insight Global
Huntsville, AL
- From $72 USD / hour
Added 2 hours ago
IG
Receiving Distribution Technician
Insight Global
East Point, GA
- From $17 USD / hour
Added 2 hours ago
IG
OT Cyber Engineer/SME
Insight Global
Huntsville, AL
- $250,000 to $350,000 USD / year
Added 3 hours ago
IG
Accountant
Insight Global
Three Chopt, VA
- From $40 USD / hour

Insight Global

IT Support Engineer

Irvine, CA, United States

From $57 USD / hour

Apply on insightglobal.com About employer

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Job details

Pay: From $57 USD / hour
Posting language: English
Posted: Nov 12, 2026

Original job description

Required Skills & Experience

5+ years of hands-on experience in an IT support, help desk, or desktop engineering role (associate or bachelor’s degree in computer science, Information Systems, or related field preferred)
Proficiency with Windows and macOS operating systems, Microsoft 365 administration, and basic TCP/IP networking concepts.
Hands-on expertise in troubleshooting end-user devices (laptops, macs, mobile etc.)
Familiarity with Active Directory, DHCP/DNS, and remote desktop support utilities.
ServiceNow (ITSM platform) experience is required
Good knowledge of endpoint security, antivirus, and vulnerability management
Ability to setup workspaces – laptops, monitors etc, and ability to lift these IT systems
Excellent verbal and written communication skills with an ability to explain technical fixes clearly to non-technical staff.
Relevant industry credentials such as CompTIA A+, Network+, Microsoft Certified Professional, or CCNA.

Job Description

Incident Management and user support: Respond to incoming support requests and trouble tickets via phone, email, chat, or in-person with speed and professionalism.
Diagnostics & Troubleshooting: Diagnose and resolve software, hardware, peripheral, and basic network connectivity faults.
System Provisioning: Image, configure, and deploy new workstations, laptops, and mobile devices for employee onboarding.
Access & Identity Management: Manage user account creations, modifications, terminations, and permission settings in Azure Active Directory or Microsoft Entra ID.
Maintenance & Patching: Perform routine system updates, security patches, and application upgrades across endpoints.
Documentation: Record all troubleshooting steps, asset configurations, and resolutions accurately within the IT ticketing system (ServiceNow)
Escalation: Escalate complex or unresolved infrastructure and security issues to senior engineering teams or external vendors following standard protocols.
Asset Tracking and Management: Track and upkeep of all hardware and software inventory; maintain CMDB (asset management database) and provide asset reporting.
Audio-Visual and Conference Room Technology: Support audio-visual systems and meeting room technologies, including Zoom and Microsoft Teams.

Apply on insightglobal.com About employer

More about this job

Skills

Technical support
Computer science
Microsoft Windows
Apple macOS
Microsoft 365
Troubleshooting
Microsoft Active Directory
DHCP
DNS
ServiceNow
IT service management
Communication skills
A+
Network+
CCNA
Onboarding
Microsoft Azure
Documentation
Reporting
Zoom
Microsoft Teams

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