Required Skills & Experience
Required Qualifications
3+ years of experience in field network support, installation, or commissioning in industrial or enterprise environments.
Strong knowledge of TCP/IP, network troubleshooting, and hardware deployment in live/jobsite environments.
Hands-on experience with routers, switches, firewalls, and physical network infrastructure (servers, cabling, cabinets).
Experience working in OT environments with familiarity in industrial protocols.
Bachelor’s degree in Computer Engineering, Network Engineering, IT, or related field (preferred).
Solid understanding of network topologies, OSI model, and security best practices.
Experience supporting FAT/SAT testing, commissioning, and system validation.
Ability to deploy, troubleshoot, and resolve issues both onsite and remotely.
Linux + basic scripting (bash) and virtualization tools (VMware, Docker, etc.) are a plus.
Strong troubleshooting skills in fast-paced, live environments.
Strong communication and ability to collaborate across field and engineering teams.
Familiarity with jobsite safety and compliance standards.
Willingness to travel 50%+.
Nice to Have Skills & Experience
Nice to Haves
Experience with BESS, renewable energy, or industrial infrastructure projects.
Background in SCADA, industrial control systems, or IT/OT integration.
Strong experience with field commissioning and system bring-up.
Cisco certifications (CCNA) or OT cybersecurity certifications.
Experience with AutoCAD or Visio for diagrams/documentation.
Job Description
Job Summary
We are seeking a Field Network Support Engineer to support the deployment of network infrastructure across project sites. This role acts as the bridge between design and execution, with a heavy focus on hands-on installation, troubleshooting, and commissioning in the field. Ideal candidates bring a strong network engineering foundation and are comfortable working in dynamic, onsite environments where uptime and safety are critical.
Day to Day Responsibilities
Report into Network Design Manager.
Serve as the onsite network lead during deployments and commissioning.
Install, configure, and troubleshoot network equipment (servers, switches, routers, firewalls) in the field.
Support system bring-up, FAT/SAT testing, and validation alongside Controls and SCADA teams.
Travel to project sites to resolve issues in real time and minimize downtime.
Ensure systems are deployed according to technical specs, security standards, and project requirements.
Perform firmware updates, upgrades, and maintenance during deployment.
Troubleshoot connectivity issues, hardware failures, and configuration gaps onsite.
Collaborate with PMs, Commissioning Engineers, and technicians to deliver project milestones.
Provide hands-on support and training to onsite personnel.
Maintain clear documentation of configurations, installations, and field changes.
Follow all safety and compliance requirements on-site.