About Inktel Contact Center Solutions
Passionate People : Powerful Solutions | Inktel adds trust to your customer experience.
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Doral, Florida
- Founded
- 1997
- Company type
- Privately Held
Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost.
Our Mission Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry.
Our Solution The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation.
Inktel Solution Suite comprises the following operational areas:
• Sales & Revenue Enhancement • Revenue Protection • Customer Support • Sales Lead Management • Field Sales Support • Account Management • Multi-Lingual Support • Retention & Loyalty • Seasonal & Peak Support • Personalized Self Service • Multi-Channel Email, Chat, & Mobile • Social Engagement Strategy
Specialties
- direct marketing
- contact center
- call center
- database management
- graphic design
- e-commerce
- outsourced business solutions
- social media marketing
- and e-marketing
Company locations
8200 NW 33rd Street, Suite 100, Doral, Florida 33122, US
13975 Northwest 58th Court, Miami Lakes, Florida 33014, US
7209 NW 88th Avenue, Tamarac, Florida 33321, US
6149 Chancellor Drive, Suite 2800, Orlando, Florida 32809, US
3700 Lakeside Drive, 5th Floor, Miramar, Florida 33027, US
7209 NW 88th Ave, Tamarac, FL 33321, US
Locations listed on the company profile. These may include offices outside the United States, and not every location is hiring.
On LinkedIn
- Followers
- 22,551
- People linked to this company
- 990
People who list this company on LinkedIn, not a verified employee count. Figures reflect the saved company profile.
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Other employer
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